OKM GeoSeeker Mini Underground Water and Cave Detector
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OKM GeoSeeker Mini Underground Water and Cave Detector

SKU: 2990
$7,990.00
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  • Questions? Call Us to Order (800) 871-0285

GeoSeeker Mini Underground Water and Cavefinder by OKM

Highlights

  • Geoelectric water and cavity detector: Determines the ground resistance up to a depth of 100m (328 feet) and visualizes the measured values in 2D
  • Depth: Customers found water up to 100 meters deep – check our references for more information
  • Use cases: Water detection, cavity detection, geotechnical engineering
  • Operating modes: Geoelectrical scan
  • Detectable objects: Water deposits, water-bearing gravel, cavities
  • Warranty: 2-year limited warranty included automatically
Authorized OKM Dealer
OKM Geoseeker Mini User Manual English


Like its big brother, the OKM GeoSeeker, the OKM GeoSeeker Mini utilizes a geoelectrical measurement procedure based on Schlumberger. The water detector – which can also be used to detect underground cavities – determines the soil’s resistivity. Based on those ground resistance values, the detector is able to detect underground water resources like freshwater, drinking water, water-bearing gravel, and groundwater level.

Due to the fact that underground water has very good conductivity, you can conclude that very bad conductivity may indicate hidden cavities like caves, tunnels, chambers, and underground rooms. Thus, the geophysical detector OKM GeoSeeker Mini can be deployed as a water finder and a cavity detector at the same time.

The water detector OKM GeoSeeker Mini is operated via touchscreen. You will select the measurement depth as well as the number of scanning points and simply follow the graphical instructions. Due to its reliance on easy-to-understand images and icons, the OKM GeoSeeker Mini is multilingual in using pure picture language.

During measurement, the electrodes have to be replaced several times to measure the ground resistance in certain places. All instructions are easily readable on the color display where results are presented after every single scan. At the very end of a measurement, the final result is shown as a graphical 2D scan image.

After finishing a geoelectrical measurement the final result is calculated according to special formulas to generate a representative 2D scan image of the underground resistivity.

Depending on the selected depth penetration, you can detect underground water deposits and cavities of up to a maximum of 100 meters (328 feet) deep. If you require a water detector that measures even deeper, we recommend out take a look at its bigger brother, the OKM GeoSeeker, which can measure up to 250 meters (820 feet) deep.

The geoelectrical detector OKM GeoSeeker Mini can be used to detect underground water resources as well as hidden cavities. Both structures can be located due to the specific characteristics of electrical resistivity.

Water Detection

Underground water resources have good electrical conductivity and measuring their resistivity will result in low resistance values. This capability is especially useful for:

  • Dowsers, water finders
  • Well builders, drilling companies
  • Agriculture, fruit growing
  • Mining, building contractors

Detectable subsurface water deposits could be:

  • Ground water level
  • Fresh water, drinking water
  • Underground watercourse, water veins
  • Underground water streams, headwaters

Cavity Detection

Hidden cavities and hollow spaces have a rather poor electrical conductivity and measuring their resistivity will result in high resistance values. This capability of cavity detection is especially useful for:

  • Archaeologists, historians
  • Treasure hunters
  • Geotechnical engineers
  • Military services
  • Building contractors

Detectable subsurface cavities could be:

  • Caves, tunnels
  • Galleries and manholes
  • Chambers, sepulchers, tombs
  • Bunkers, vaults, cellars, rooms

Operation of the OKM GeoSeeker Mini Water and Cavity Detector

The OKM GeoSeeker Mini water detector is operated via its touch screen. You will select the measurement depth as well as the number of scan points and simply follow the graphical instructions that appear. Due to the use of easy-to-understand images and icons, the OKM GeoSeeker Mini is truly multilingual, relying on pure image language.

During measurement, electrodes must be replaced several times to measure ground resistance in certain locations. All instructions can be read off the color screen where results are instantly presented after each individual scan. At the end of a measurement, the final result is displayed as a graphical 2D scan image.

Graphical visualization of water resources and cavities data

After finishing a geoelectric measurement, the final result is calculated according to special formulas to generate a 2D scan image representative of the underground resistivity.

Depending on the penetration depth selected, you will be able to detect groundwater deposits and cavities up to a maximum of 100 meters (328 feet). If you need a water detector that measures far deeper, we recommend you take a closer look at its big brother, the OKM GeoSeeker, which can measure up to 250 meters (820 feet) deep.

Geoelectric applications of the OKM GeoSeeker Mini

The OKM GeoSeeker Mini geoelectric detector can be used to detect groundwater resources and hidden cavities. Both structures can be located due to specific electrical resistivity characteristics.

Water Detection

Groundwater resources have good electrical conductivity, therefore measuring their resistivity will result in low resistance values. This water detection capability is particularly useful for dowsers, water seekers, well constructors, drilling companies, agriculture, fruit farming, miners, and construction contractors.

Detectable subsurface water reservoirs could be groundwater level, freshwater, drinking water, groundwater course, water veins, groundwater streams, headwaters, and cavity detection.

Hidden cavities and hollow spaces have rather poor electrical conductivity, therefore measuring their resistivity will result in high resistance values.

This cavity detection capability is especially useful for archaeologists, historians, treasure hunters, geotechnical engineers, military services, and construction contractors.

Detectable subsurface cavities might include caves, tunnels, galleries and wells, chambers, graves, tombs, bunkers, vaults, cellars, and rooms.

Contact our Sales and Support team for additional questions about the OKM Geoseeker Mini! We would be delighted to help you find the best detector for your special field of application.

Factory Included Accessories

  • Control unit with touch screen
  • (4) Electrodes
  • (2) Extension Cables (2 m)
  • (2) Power Cable Drums (Ø 290 mm)
  • (2) Voltage Cables (10 m)
  • Power Pack incl. charger and travel adapter
  • User manual

    Please Read Before Purchasing

    USA Customers

    We now ship all OKM products from the USA, please allow up to 3-7 days to receive this product.

    International Customers Outside of the USA

    Import Duties, Taxes, Shipping costs, and any potential charges are not included in the item price. These potential charges are the customer's responsibility. Please email us at support@modernaldetectors.com to tell us which country you would like this product shipped to and we can tell you the cost of shipment. Please also check with your country's customs office to determine if you are liable to pay import taxes prior to buying. 


     







    Shipping

    Our goal is to keep the ordering process as simple as possible.

    We offer free shipping on orders over $250.

    Shipping times vary from 1-5 business days on average.

    Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

    Order Confirmation:

    • You will receive an order confirmation email as soon as you place your order.  This means that we have authorized your credit card for the purchase and are preparing your order for shipment.  
    • As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.  
    • If your item is on backorder or unavailable, we will reach out to you via email.
    • If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

    Order Shipment:

      • If your order is stock and your credit card is approved by our fraud guarantee department, the metal detector ordered will ship within 1-2 business days from the date of your order.  
      • We will send you the tracking information within 24 hours to the email address you provided when checking out.  
      • We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).  
      • Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
      • Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost. 
      • We do not offer Cash On Delivery.  
      • A phone number is required by the freight company so a delivery appointment can be made.  
      • Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.   
      • A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.

  • Note to international customers: We can ship worldwide where allowed by the Manufacturer. You are responsible for any and all duties or taxes that may apply. (see details below)
    • Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the metal detectors ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our metal detectors to your country.

    • As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
    • To avoid a delay in receiving your order from customs, consider the following:
    • Provide us with a phone number where you can be reached by customs when your metal detector arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
    • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
    • We do not refund original shipping charges for goods that are refused for delivery at customs.
    • We will deduct all additional fees resulting from refused international shipments from your refund.
    • If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
    • If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
    • We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
    • If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@modernmetaldetectors.com

    Damages:

    • Please inspect the packaging of your items when they arrive.
    • If there are any metal detectors damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.  
    • If your item(s) do arrive damaged, please send photos to support@modernmetaldetectors.com and we will process an insurance claim on your behalf.

    Cancellations & Refunds:

    • All orders canceled after we have charged you are subject to an administration fee equal to $45, this is to cover the cost we have to pay to our payment processor. If you order an OKM product and cancel after 24 hours there is a 15% admin fee if it has not shipped and a 25% restocking fee if it has shipped. This is a fee that covers administrative and shipment fees. 
    • If your item is on backorder and you accept the backorder, we will hold your payment until the metal detector ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. 
    • If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

    Backorders:

    • From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a metal detector sooner.
    • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
    • If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether. 
    • Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 

    This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. 

    Important Freight LTL Shipment

    1. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
    2. You need to be at the delivery address during the delivery window to receive and sign for the item. 
    3. The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame. 
    4. Please make sure the phone number you entered at checkout is a good number to contact you at.
    5. Don't screen your calls until your item has been delivered. 
    6. The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door. 
    7. Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.

    How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):

    • Carton damage requires visual inspection of contents of the unit. 
    • Modern Metal Detectors recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Modern Metal Detectors immediately. 
    • IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage. 
    • Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier

    Carton packaging has excessive damage with the exposed product:

    • Refuse shipment
    • Sign carrier paperwork: “Carton damaged and refused”
    • Notify Modern Metal Detectors immediately.

     

    If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@modernmetaldetectors.com

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    QUESTIONS & ANSWERS

    Have a Question?

    Be the first to ask a question about this.

    Ask a Question

    Description


    GeoSeeker Mini Underground Water and Cavefinder by OKM

    Highlights

    • Geoelectric water and cavity detector: Determines the ground resistance up to a depth of 100m (328 feet) and visualizes the measured values in 2D
    • Depth: Customers found water up to 100 meters deep – check our references for more information
    • Use cases: Water detection, cavity detection, geotechnical engineering
    • Operating modes: Geoelectrical scan
    • Detectable objects: Water deposits, water-bearing gravel, cavities
    • Warranty: 2-year limited warranty included automatically
    Authorized OKM Dealer
    OKM Geoseeker Mini User Manual English


    Like its big brother, the OKM GeoSeeker, the OKM GeoSeeker Mini utilizes a geoelectrical measurement procedure based on Schlumberger. The water detector – which can also be used to detect underground cavities – determines the soil’s resistivity. Based on those ground resistance values, the detector is able to detect underground water resources like freshwater, drinking water, water-bearing gravel, and groundwater level.

    Due to the fact that underground water has very good conductivity, you can conclude that very bad conductivity may indicate hidden cavities like caves, tunnels, chambers, and underground rooms. Thus, the geophysical detector OKM GeoSeeker Mini can be deployed as a water finder and a cavity detector at the same time.

    The water detector OKM GeoSeeker Mini is operated via touchscreen. You will select the measurement depth as well as the number of scanning points and simply follow the graphical instructions. Due to its reliance on easy-to-understand images and icons, the OKM GeoSeeker Mini is multilingual in using pure picture language.

    During measurement, the electrodes have to be replaced several times to measure the ground resistance in certain places. All instructions are easily readable on the color display where results are presented after every single scan. At the very end of a measurement, the final result is shown as a graphical 2D scan image.

    After finishing a geoelectrical measurement the final result is calculated according to special formulas to generate a representative 2D scan image of the underground resistivity.

    Depending on the selected depth penetration, you can detect underground water deposits and cavities of up to a maximum of 100 meters (328 feet) deep. If you require a water detector that measures even deeper, we recommend out take a look at its bigger brother, the OKM GeoSeeker, which can measure up to 250 meters (820 feet) deep.

    The geoelectrical detector OKM GeoSeeker Mini can be used to detect underground water resources as well as hidden cavities. Both structures can be located due to the specific characteristics of electrical resistivity.

    Water Detection

    Underground water resources have good electrical conductivity and measuring their resistivity will result in low resistance values. This capability is especially useful for:

    • Dowsers, water finders
    • Well builders, drilling companies
    • Agriculture, fruit growing
    • Mining, building contractors

    Detectable subsurface water deposits could be:

    • Ground water level
    • Fresh water, drinking water
    • Underground watercourse, water veins
    • Underground water streams, headwaters

    Cavity Detection

    Hidden cavities and hollow spaces have a rather poor electrical conductivity and measuring their resistivity will result in high resistance values. This capability of cavity detection is especially useful for:

    • Archaeologists, historians
    • Treasure hunters
    • Geotechnical engineers
    • Military services
    • Building contractors

    Detectable subsurface cavities could be:

    • Caves, tunnels
    • Galleries and manholes
    • Chambers, sepulchers, tombs
    • Bunkers, vaults, cellars, rooms

    Operation of the OKM GeoSeeker Mini Water and Cavity Detector

    The OKM GeoSeeker Mini water detector is operated via its touch screen. You will select the measurement depth as well as the number of scan points and simply follow the graphical instructions that appear. Due to the use of easy-to-understand images and icons, the OKM GeoSeeker Mini is truly multilingual, relying on pure image language.

    During measurement, electrodes must be replaced several times to measure ground resistance in certain locations. All instructions can be read off the color screen where results are instantly presented after each individual scan. At the end of a measurement, the final result is displayed as a graphical 2D scan image.

    Graphical visualization of water resources and cavities data

    After finishing a geoelectric measurement, the final result is calculated according to special formulas to generate a 2D scan image representative of the underground resistivity.

    Depending on the penetration depth selected, you will be able to detect groundwater deposits and cavities up to a maximum of 100 meters (328 feet). If you need a water detector that measures far deeper, we recommend you take a closer look at its big brother, the OKM GeoSeeker, which can measure up to 250 meters (820 feet) deep.

    Geoelectric applications of the OKM GeoSeeker Mini

    The OKM GeoSeeker Mini geoelectric detector can be used to detect groundwater resources and hidden cavities. Both structures can be located due to specific electrical resistivity characteristics.

    Water Detection

    Groundwater resources have good electrical conductivity, therefore measuring their resistivity will result in low resistance values. This water detection capability is particularly useful for dowsers, water seekers, well constructors, drilling companies, agriculture, fruit farming, miners, and construction contractors.

    Detectable subsurface water reservoirs could be groundwater level, freshwater, drinking water, groundwater course, water veins, groundwater streams, headwaters, and cavity detection.

    Hidden cavities and hollow spaces have rather poor electrical conductivity, therefore measuring their resistivity will result in high resistance values.

    This cavity detection capability is especially useful for archaeologists, historians, treasure hunters, geotechnical engineers, military services, and construction contractors.

    Detectable subsurface cavities might include caves, tunnels, galleries and wells, chambers, graves, tombs, bunkers, vaults, cellars, and rooms.

    Contact our Sales and Support team for additional questions about the OKM Geoseeker Mini! We would be delighted to help you find the best detector for your special field of application.

    Factory Included Accessories

    • Control unit with touch screen
    • (4) Electrodes
    • (2) Extension Cables (2 m)
    • (2) Power Cable Drums (Ø 290 mm)
    • (2) Voltage Cables (10 m)
    • Power Pack incl. charger and travel adapter
    • User manual

      Please Read Before Purchasing

      USA Customers

      We now ship all OKM products from the USA, please allow up to 3-7 days to receive this product.

      International Customers Outside of the USA

      Import Duties, Taxes, Shipping costs, and any potential charges are not included in the item price. These potential charges are the customer's responsibility. Please email us at support@modernaldetectors.com to tell us which country you would like this product shipped to and we can tell you the cost of shipment. Please also check with your country's customs office to determine if you are liable to pay import taxes prior to buying. 


       







      Shipping

      Shipping

      Our goal is to keep the ordering process as simple as possible.

      We offer free shipping on orders over $250.

      Shipping times vary from 1-5 business days on average.

      Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

      Order Confirmation:

      • You will receive an order confirmation email as soon as you place your order.  This means that we have authorized your credit card for the purchase and are preparing your order for shipment.  
      • As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.  
      • If your item is on backorder or unavailable, we will reach out to you via email.
      • If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

      Order Shipment:

        • If your order is stock and your credit card is approved by our fraud guarantee department, the metal detector ordered will ship within 1-2 business days from the date of your order.  
        • We will send you the tracking information within 24 hours to the email address you provided when checking out.  
        • We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).  
        • Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
        • Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost. 
        • We do not offer Cash On Delivery.  
        • A phone number is required by the freight company so a delivery appointment can be made.  
        • Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.   
        • A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.

    • Note to international customers: We can ship worldwide where allowed by the Manufacturer. You are responsible for any and all duties or taxes that may apply. (see details below)
      • Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the metal detectors ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our metal detectors to your country.

      • As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
      • To avoid a delay in receiving your order from customs, consider the following:
      • Provide us with a phone number where you can be reached by customs when your metal detector arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
      • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
      • We do not refund original shipping charges for goods that are refused for delivery at customs.
      • We will deduct all additional fees resulting from refused international shipments from your refund.
      • If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
      • If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
      • We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
      • If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@modernmetaldetectors.com

      Damages:

      • Please inspect the packaging of your items when they arrive.
      • If there are any metal detectors damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.  
      • If your item(s) do arrive damaged, please send photos to support@modernmetaldetectors.com and we will process an insurance claim on your behalf.

      Cancellations & Refunds:

      • All orders canceled after we have charged you are subject to an administration fee equal to $45, this is to cover the cost we have to pay to our payment processor. If you order an OKM product and cancel after 24 hours there is a 15% admin fee if it has not shipped and a 25% restocking fee if it has shipped. This is a fee that covers administrative and shipment fees. 
      • If your item is on backorder and you accept the backorder, we will hold your payment until the metal detector ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. 
      • If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

      Backorders:

      • From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a metal detector sooner.
      • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
      • If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether. 
      • Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 

      This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. 

      Important Freight LTL Shipment

      1. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
      2. You need to be at the delivery address during the delivery window to receive and sign for the item. 
      3. The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame. 
      4. Please make sure the phone number you entered at checkout is a good number to contact you at.
      5. Don't screen your calls until your item has been delivered. 
      6. The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door. 
      7. Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.

      How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):

      • Carton damage requires visual inspection of contents of the unit. 
      • Modern Metal Detectors recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Modern Metal Detectors immediately. 
      • IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage. 
      • Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier

      Carton packaging has excessive damage with the exposed product:

      • Refuse shipment
      • Sign carrier paperwork: “Carton damaged and refused”
      • Notify Modern Metal Detectors immediately.

       

      If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@modernmetaldetectors.com

      Reviews

      Product Q&A

      QUESTIONS & ANSWERS

      Have a Question?

      Be the first to ask a question about this.

      Ask a Question
      OKM GeoSeeker Mini Underground Water and Cave Detector

      OKM GeoSeeker Mini Underground Water and Cave Detector

      $7,990.00
      OKM GeoSeeker Mini Underground Water and Cave Detector

      OKM GeoSeeker Mini Underground Water and Cave Detector

      $7,990.00

      Customer Reviews

      No reviews yet
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