Minelab Equinox 700 Metal Detector | Modern Metal Detectors
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Minelab Equinox 700 Metal Detector

SKU: 3720-0005
$749.00 $855.00
You Save: $106.00 13%
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    Free Shipping Over $250
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    Fast Delivery 1-5 Business Days
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    No Sales Tax
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  • Questions? Call Us to Order (800) 871-0285

Equinox 700 Metal Detector by Minelab with Free Gifts  


 

The Equinox you have come to know and love is advancing into the future by adding even more innovative technologies to Minelab's all-star lineup. Minelab's Equinox 700 metal detector will allow you to increase your target spacing and depth on the beach. With their latest low-latency wireless technology, the ML85 wireless headphones put you near the signals with each coil sweep. The 700 includes an 11-inch Double D coil.

Four Frequency choices provide you the freedom and accuracy to zero in on certain targets, such as relics in the lower frequency range or coins and jewels that are easier to detect in the higher frequency range. You can search on a single frequency or on Multi-IQ. With Multi-IQ you get 4 frequencies functioning concurrently, which guarantees you to unearth more riches than ever before and even uncover targets in areas you believed to be well-scoured — just like your first 'Nox.

Like the Equinox 600, the Equinox 700 lacks a special gold mode, unlike the Equinox 800, and Equinox 900, all of which have dedicated gold modes. Yet you may still capture some gold using the multi-frequency settings, which employ 15 kHz where gold resonates. This Equinox is irresistible due to its illuminated display, the vibratory signal in the handle, the searchlight, and compatibility with your previous 'Nox coils.

 

Choose 3 Free Gifts with Your Metal Detector Purchase!

Take advantage of our Limited Time Free Gift Promo at Modern Metal Detectors! Choose any 3 out of 12 free metal detecting gifts with your purchase to enhance your detecting experience. Please note that gifts are not included with Military Discount orders, as per Minelab’s policy. Don’t miss out on this exciting offer!






Package Includes:

  • Minelab Equinox 700 Metal Detector
  • EQX 11" Double-D Smart Coil and Cover
  • ML85 Wireless Headphones with Hard Shell Case
  • USB Charging Cable
  • Quick Start Guide
  • Screen protectors (English)
  • Latest Software: We only ship the most up-to-date models from Minelab
  • Free Gifts from Modern Metal Detectors (see above)
  • Fast & Free Shipping 1-5 days 
  • No Sales Tax 
  • 3 Year Manufacturers Warranty 

Features

  • Search Coil: 11" Double D Coil
  • Construction: Waterproof up to 16ft or 5m Deep
  • Features: 4 Frequency Multi-Frequency Technology  4, 5, 10 and 15 kHz
  • Search Modes: Park, Field, Beach (Improved Beach Mode)
  • Headphones: Wireless Headphones, 1/8" Headphone Jack
  • Latest Software: We only ship the most up-to-date models from Minelab 


Specifications

Search Modes: Park, Field, Beach
All-Metal Shortcut: Yes
Custom Search Profiles: 6
User Profile Button: No
Operating Frequencies (kHz): Multi, 4, 5, 10, 15
Noise Cancel: Auto (19 Channels)
Ground Balance: Auto, Manual, Tracking
Sensitivity: 1 to 25
Target Volume: 0 to 25
Threshold Level: 0 to 25
Threshold Pitch: Fixed
Target Identification (TID): 119 segment notch discrimination: Ferrous: -19 to 0 I Non-ferrous: 1 to 99
Target Tones: 1,2, 5, All Tones (At), Depth (dP)
Tone Break: Ferrous (T1)
Tone Pitch: Tone 1 adjustable: 0 to 25
Tone Volume: Tone 1 adjustable: 0 to 25
Recovery Speed: 1 to 3
Iron Bis: 0 to 3
Depth Indicator: 5 Levels
Discrimination Segments: 119 Segments
Pinpoint Mode: Yes
Wireless Audio: Yes
Length (approx.): Collapsed: 61 cm (24 in) - Extended: 144 cm (56.7 in)
Weight: 1.27 kg (2.8 lbs)
Display: Monochrome LCD
Display and Keypad Backlight (red): Off, High, Low
Flashlight: On, Off
Vibration (Master & Ferrous): On, Off
Supplied Coil: EQX11 11" Double-D coil with skid plate
Audio Output: In-built loudspeaker, Wired 3.5 mm (1/8") headphones, Wireless headphones
Supplied Headphones: Minelab ML 85 Low Latency wireless headphones
Battery: 3.7V/5100 mAh Internal Lithium-lon battery
Additional Included Accessories: Getting Started Guide, Screen Protector (English), Charging Cable
Waterproof: 5m (16 ft) IP68
Operating Temperature Range: -10 to +40 degrees celcius (+14 to +104 degrees Fahrenheit)
Storage Temperature Range: -20 to +70 degrees celcius (-40 to +158 degrees fahrenheit)
Key Technologies: Multi-IQ

Multi - IQ Technology

Simultaneous Multi-Frequency

Intelligently Designed, Simultaneous Multi-Frequency for maximum performance, plus a wide range of single frequencies.

Low frequencies give more depth to large targets, and high frequencies are usually more sensitive to small targets.

With Equinox, you can simultaneously operate across the full spectrum of frequencies for maximum results.

 “Equinox, with Multi-IQ, will obsolete all the traditional VLF detectors that enthusiasts have been using for decades.” – Minelab Electronics Pty Ltd.


Fully Waterproof

EQUINOX 700 is fully submersible, ideal for detecting at the beach and in rivers, streams, and lakes. (5m / 16-feet)

Compatible Coils

Equinox 6, 11 and 15 inch
Equinox 600 and 800 coils are compatible with Equinox 700 and 900)

Lightweight & Easy to Move

Rugged and lightweight construction allows you to enjoy long detecting sessions in any environment.

Wireless Audio Compatible


Fast & Accurate Target ID

Minelab Offers a Military Discount of 15% OFF any Metal Detectors!

  • The discount is available to any past or present military personnel.
  • Military Paperwork must be in the same name as the individual placing the order.
  • Only 1 Metal Detector will be discounted per individual, per calendar year. 
  • We will need to see original proof of your Military paperwork for a discount. Acceptable documents include DD214, Driver’s License (if noted as “Veteran” on the License), Certificate highlighting a branch of service, VA Card, or another document you feel qualifies. 
  • The discount is only on the factory-shipped machine with factory-included accessories. The free accessories from Modern Metal Detectors are not included. 
  • To receive the 15% OFF discount you must use Code: ML15 on the checkout page. 

Please Note: Items will be shipped when the proper documents are sent to us. 

After purchasing with the discount code, please email us your original proof of your military paperwork to support@modernmetaldetectors.com

Download: Instruction Manual English

BUY NOW!

Order a Minelab Equinox 700 Metal DetectorMetal Detector from ModernMetalDetectors.com. Free shipping on all of our Minelab metal detectors. Buy today and get a discount, free shipping, and free accessories!

 

Shipping

Our goal is to keep the ordering process as simple as possible.

We offer free shipping on orders over $250.

Shipping times vary from 1-5 business days on average.

Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

Order Confirmation:

  • You will receive an order confirmation email as soon as you place your order.  This means that we have authorized your credit card for the purchase and are preparing your order for shipment.  
  • As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.  
  • If your item is on backorder or unavailable, we will reach out to you via email.
  • If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

Order Shipment:

    • If your order is stock and your credit card is approved by our fraud guarantee department, the metal detector ordered will ship within 1-2 business days from the date of your order.  
    • We will send you the tracking information within 24 hours to the email address you provided when checking out.  
    • We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).  
    • Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
    • Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost. 
    • We do not offer Cash On Delivery.  
    • A phone number is required by the freight company so a delivery appointment can be made.  
    • Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.   
    • A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.

  • Note to international customers: We can ship worldwide where allowed by the Manufacturer. You are responsible for any and all duties or taxes that may apply. (see details below)
    • Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the metal detectors ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our metal detectors to your country.

    • As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
    • To avoid a delay in receiving your order from customs, consider the following:
    • Provide us with a phone number where you can be reached by customs when your metal detector arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
    • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
    • We do not refund original shipping charges for goods that are refused for delivery at customs.
    • We will deduct all additional fees resulting from refused international shipments from your refund.
    • If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
    • If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
    • We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
    • If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@modernmetaldetectors.com

    Damages:

    • Please inspect the packaging of your items when they arrive.
    • If there are any metal detectors damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.  
    • If your item(s) do arrive damaged, please send photos to support@modernmetaldetectors.com and we will process an insurance claim on your behalf.

    Cancellations & Refunds:

    • All orders canceled after we have charged you are subject to an administration fee equal to $45, this is to cover the cost we have to pay to our payment processor. If you order an OKM product and cancel after 24 hours there is a 15% admin fee if it has not shipped and a 25% restocking fee if it has shipped. This is a fee that covers administrative and shipment fees. 
    • If your item is on backorder and you accept the backorder, we will hold your payment until the metal detector ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. 
    • If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

    Backorders:

    • From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a metal detector sooner.
    • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
    • If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether. 
    • Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 

    This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. 

    Important Freight LTL Shipment

    1. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
    2. You need to be at the delivery address during the delivery window to receive and sign for the item. 
    3. The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame. 
    4. Please make sure the phone number you entered at checkout is a good number to contact you at.
    5. Don't screen your calls until your item has been delivered. 
    6. The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door. 
    7. Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.

    How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):

    • Carton damage requires visual inspection of contents of the unit. 
    • Modern Metal Detectors recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Modern Metal Detectors immediately. 
    • IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage. 
    • Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier

    Carton packaging has excessive damage with the exposed product:

    • Refuse shipment
    • Sign carrier paperwork: “Carton damaged and refused”
    • Notify Modern Metal Detectors immediately.

     

    If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@modernmetaldetectors.com

    Customer Reviews

    Based on 19 reviews
    89%
    (17)
    11%
    (2)
    0%
    (0)
    0%
    (0)
    0%
    (0)
    W
    Wayne Vernon
    Minelab 700

    Love the 700. Better quality than my 600. Modern Metal Detectors quickly responded to my questions, even on a Holiday Weekend. Would buy from them again.

    T
    Todd Gansemer

    Minelab Equinox 700 Metal Detector

    J
    John Yahara
    Equinox 700

    Very good decision

    K
    Kevs
    Old dog with a new trick.

    Very happy with the Equinox 700 Metal Detector I purchased from Modern Metal Detectors. Day and night difference over the competitors model I have been using for many years. Learning to use the detector was easy after watching a video online on how to operate. Controls are simple to navigate. Weight and design of unit do not fatigue or strain the body. I went over areas previously searched and was amazed at items missed by old detector. This Equinox 700 will up my treasure seeking ability.

    M
    Margaret Mulkey
    Great experience

    I received my detector with free gifts that no other company would likely give, I'm very happy and definitely will buy again from this company.

    QUESTIONS & ANSWERS

    Have a Question?

    Be the first to ask a question about this.

    Ask a Question

    Description


    Equinox 700 Metal Detector by Minelab with Free Gifts  


     

    The Equinox you have come to know and love is advancing into the future by adding even more innovative technologies to Minelab's all-star lineup. Minelab's Equinox 700 metal detector will allow you to increase your target spacing and depth on the beach. With their latest low-latency wireless technology, the ML85 wireless headphones put you near the signals with each coil sweep. The 700 includes an 11-inch Double D coil.

    Four Frequency choices provide you the freedom and accuracy to zero in on certain targets, such as relics in the lower frequency range or coins and jewels that are easier to detect in the higher frequency range. You can search on a single frequency or on Multi-IQ. With Multi-IQ you get 4 frequencies functioning concurrently, which guarantees you to unearth more riches than ever before and even uncover targets in areas you believed to be well-scoured — just like your first 'Nox.

    Like the Equinox 600, the Equinox 700 lacks a special gold mode, unlike the Equinox 800, and Equinox 900, all of which have dedicated gold modes. Yet you may still capture some gold using the multi-frequency settings, which employ 15 kHz where gold resonates. This Equinox is irresistible due to its illuminated display, the vibratory signal in the handle, the searchlight, and compatibility with your previous 'Nox coils.

     

    Choose 3 Free Gifts with Your Metal Detector Purchase!

    Take advantage of our Limited Time Free Gift Promo at Modern Metal Detectors! Choose any 3 out of 12 free metal detecting gifts with your purchase to enhance your detecting experience. Please note that gifts are not included with Military Discount orders, as per Minelab’s policy. Don’t miss out on this exciting offer!






    Package Includes:

    • Minelab Equinox 700 Metal Detector
    • EQX 11" Double-D Smart Coil and Cover
    • ML85 Wireless Headphones with Hard Shell Case
    • USB Charging Cable
    • Quick Start Guide
    • Screen protectors (English)
    • Latest Software: We only ship the most up-to-date models from Minelab
    • Free Gifts from Modern Metal Detectors (see above)
    • Fast & Free Shipping 1-5 days 
    • No Sales Tax 
    • 3 Year Manufacturers Warranty 

    Features

    • Search Coil: 11" Double D Coil
    • Construction: Waterproof up to 16ft or 5m Deep
    • Features: 4 Frequency Multi-Frequency Technology  4, 5, 10 and 15 kHz
    • Search Modes: Park, Field, Beach (Improved Beach Mode)
    • Headphones: Wireless Headphones, 1/8" Headphone Jack
    • Latest Software: We only ship the most up-to-date models from Minelab 


    Specifications

    Search Modes: Park, Field, Beach
    All-Metal Shortcut: Yes
    Custom Search Profiles: 6
    User Profile Button: No
    Operating Frequencies (kHz): Multi, 4, 5, 10, 15
    Noise Cancel: Auto (19 Channels)
    Ground Balance: Auto, Manual, Tracking
    Sensitivity: 1 to 25
    Target Volume: 0 to 25
    Threshold Level: 0 to 25
    Threshold Pitch: Fixed
    Target Identification (TID): 119 segment notch discrimination: Ferrous: -19 to 0 I Non-ferrous: 1 to 99
    Target Tones: 1,2, 5, All Tones (At), Depth (dP)
    Tone Break: Ferrous (T1)
    Tone Pitch: Tone 1 adjustable: 0 to 25
    Tone Volume: Tone 1 adjustable: 0 to 25
    Recovery Speed: 1 to 3
    Iron Bis: 0 to 3
    Depth Indicator: 5 Levels
    Discrimination Segments: 119 Segments
    Pinpoint Mode: Yes
    Wireless Audio: Yes
    Length (approx.): Collapsed: 61 cm (24 in) - Extended: 144 cm (56.7 in)
    Weight: 1.27 kg (2.8 lbs)
    Display: Monochrome LCD
    Display and Keypad Backlight (red): Off, High, Low
    Flashlight: On, Off
    Vibration (Master & Ferrous): On, Off
    Supplied Coil: EQX11 11" Double-D coil with skid plate
    Audio Output: In-built loudspeaker, Wired 3.5 mm (1/8") headphones, Wireless headphones
    Supplied Headphones: Minelab ML 85 Low Latency wireless headphones
    Battery: 3.7V/5100 mAh Internal Lithium-lon battery
    Additional Included Accessories: Getting Started Guide, Screen Protector (English), Charging Cable
    Waterproof: 5m (16 ft) IP68
    Operating Temperature Range: -10 to +40 degrees celcius (+14 to +104 degrees Fahrenheit)
    Storage Temperature Range: -20 to +70 degrees celcius (-40 to +158 degrees fahrenheit)
    Key Technologies: Multi-IQ

    Multi - IQ Technology

    Simultaneous Multi-Frequency

    Intelligently Designed, Simultaneous Multi-Frequency for maximum performance, plus a wide range of single frequencies.

    Low frequencies give more depth to large targets, and high frequencies are usually more sensitive to small targets.

    With Equinox, you can simultaneously operate across the full spectrum of frequencies for maximum results.

     “Equinox, with Multi-IQ, will obsolete all the traditional VLF detectors that enthusiasts have been using for decades.” – Minelab Electronics Pty Ltd.


    Fully Waterproof

    EQUINOX 700 is fully submersible, ideal for detecting at the beach and in rivers, streams, and lakes. (5m / 16-feet)

    Compatible Coils

    Equinox 6, 11 and 15 inch
    Equinox 600 and 800 coils are compatible with Equinox 700 and 900)

    Lightweight & Easy to Move

    Rugged and lightweight construction allows you to enjoy long detecting sessions in any environment.

    Wireless Audio Compatible


    Fast & Accurate Target ID

    Minelab Offers a Military Discount of 15% OFF any Metal Detectors!

    • The discount is available to any past or present military personnel.
    • Military Paperwork must be in the same name as the individual placing the order.
    • Only 1 Metal Detector will be discounted per individual, per calendar year. 
    • We will need to see original proof of your Military paperwork for a discount. Acceptable documents include DD214, Driver’s License (if noted as “Veteran” on the License), Certificate highlighting a branch of service, VA Card, or another document you feel qualifies. 
    • The discount is only on the factory-shipped machine with factory-included accessories. The free accessories from Modern Metal Detectors are not included. 
    • To receive the 15% OFF discount you must use Code: ML15 on the checkout page. 

    Please Note: Items will be shipped when the proper documents are sent to us. 

    After purchasing with the discount code, please email us your original proof of your military paperwork to support@modernmetaldetectors.com

    Download: Instruction Manual English

    BUY NOW!

    Order a Minelab Equinox 700 Metal DetectorMetal Detector from ModernMetalDetectors.com. Free shipping on all of our Minelab metal detectors. Buy today and get a discount, free shipping, and free accessories!

     

    Shipping

    Shipping

    Our goal is to keep the ordering process as simple as possible.

    We offer free shipping on orders over $250.

    Shipping times vary from 1-5 business days on average.

    Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

    Order Confirmation:

    • You will receive an order confirmation email as soon as you place your order.  This means that we have authorized your credit card for the purchase and are preparing your order for shipment.  
    • As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.  
    • If your item is on backorder or unavailable, we will reach out to you via email.
    • If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

    Order Shipment:

      • If your order is stock and your credit card is approved by our fraud guarantee department, the metal detector ordered will ship within 1-2 business days from the date of your order.  
      • We will send you the tracking information within 24 hours to the email address you provided when checking out.  
      • We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).  
      • Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
      • Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost. 
      • We do not offer Cash On Delivery.  
      • A phone number is required by the freight company so a delivery appointment can be made.  
      • Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.   
      • A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.

  • Note to international customers: We can ship worldwide where allowed by the Manufacturer. You are responsible for any and all duties or taxes that may apply. (see details below)
    • Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the metal detectors ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our metal detectors to your country.

    • As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
    • To avoid a delay in receiving your order from customs, consider the following:
    • Provide us with a phone number where you can be reached by customs when your metal detector arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
    • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
    • We do not refund original shipping charges for goods that are refused for delivery at customs.
    • We will deduct all additional fees resulting from refused international shipments from your refund.
    • If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
    • If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
    • We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
    • If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@modernmetaldetectors.com

    Damages:

    • Please inspect the packaging of your items when they arrive.
    • If there are any metal detectors damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.  
    • If your item(s) do arrive damaged, please send photos to support@modernmetaldetectors.com and we will process an insurance claim on your behalf.

    Cancellations & Refunds:

    • All orders canceled after we have charged you are subject to an administration fee equal to $45, this is to cover the cost we have to pay to our payment processor. If you order an OKM product and cancel after 24 hours there is a 15% admin fee if it has not shipped and a 25% restocking fee if it has shipped. This is a fee that covers administrative and shipment fees. 
    • If your item is on backorder and you accept the backorder, we will hold your payment until the metal detector ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. 
    • If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

    Backorders:

    • From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a metal detector sooner.
    • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
    • If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether. 
    • Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 

    This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. 

    Important Freight LTL Shipment

    1. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
    2. You need to be at the delivery address during the delivery window to receive and sign for the item. 
    3. The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame. 
    4. Please make sure the phone number you entered at checkout is a good number to contact you at.
    5. Don't screen your calls until your item has been delivered. 
    6. The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door. 
    7. Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.

    How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):

    • Carton damage requires visual inspection of contents of the unit. 
    • Modern Metal Detectors recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Modern Metal Detectors immediately. 
    • IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage. 
    • Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier

    Carton packaging has excessive damage with the exposed product:

    • Refuse shipment
    • Sign carrier paperwork: “Carton damaged and refused”
    • Notify Modern Metal Detectors immediately.

     

    If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@modernmetaldetectors.com

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