OKM eXp 4500 Professional Plus - 3D Ground Scanner
Cart
cload
48-HOUR SALE NOW ON! Get Free Shipping & No Sales Tax - Sale Ends 11:59PM MST
48-HOUR SALE! Call (800) 871-0285 For The Best Deal
Business Seals

OKM eXp 4500 Professional Plus - 3D Ground Scanner

SKU: 1392
$28,490.00
Checkout Secure

  • Image of Free Shipping Over $99

    Free Shipping Over $99
  • Image of Fast Delivery 3-7 Days

    Fast Delivery 3-7 Days
  • Image of No Sales Tax

    No Sales Tax
  • Image of Price Match Guarantee

    Price Match Guarantee
  • Questions? Call Us to Order (800) 871-0285


 eXp 4500 Professional Plus - 3D Ground Scanner by OKM

The OKM eXp 4500 Professional Plus is loaded with features that will impress even the most experienced detectorists. Every feature that a 3D ground scanner needs to operate is included in this package. The OKM 4500 Pro is one of the most advanced ground scanners on the market and will provide an amazing companion for many years of finding treasure. At OKM they have upgraded their design and interface navigation, allowing for an easier user experience.

Features

  • All-arounder: OKM's detector for multifunctional subsurface detecting –with limited features
  • Measuring Depth: Up to 25 m (82 ft) deep 
  • Use cases: Treasure hunting, natural gold prospection, cavity detection
  • Operating modes: Ground Scan, Pinpointer, Mineral Scan
  • Detectable objects: Treasure chests, cavities, tunnels
  • Warranty: Includes 2 years of warranty. The batteries have 6 months of warranty
  • Total Weight: 2.9 lbs (1.35 kgs)

Highlights

  • Lightweight portability
  • Live Color-coded surveys
  • Quick and easy set-up and operation
  • Allows for impromptu and fast surveys
  • Non-intrusive real-time ground surveying
  • Voltage : 12 - 14.4 VDC, 22 W Max
  • Data Transmission Technology: USB
  • Processor: 800 MHz, INTEL i586-Compatible
  • Uses: Immediate On-Site Interpretation of Target Area, Allows for Impromptu and Fast Surveys. Measured values showing the location of targets within the surveyed area
  • Technology: Measured Values Showing Extreme Depth of Survey and Location of Targets within Surveyed Area
Authorized OKM Dealer

OKM EXP 4500 Professional Plus User Manual

Factory Included Accessories

  • Joystick
  • Control Unit
  • Headphones
  • Super Sensor
  • User’s Manual
  • FS-Thermoscan
  • Telescopic Rod Assembly
  • GPR-Antenna 9" (25cm)
  • GPR-Antenna 19" (50cm)
  • GPR-Antenna 29" (75cm)
  • GPR-Antenna 39" (100cm)
  • Antenna for Tunnel Detection
  • Waterproof and Shock Resistant Peli Case
  • 3D Software ("Visualizer 3D") with Data Cable
  • 2 Power Packs incl. Charger and Travel Adapter

 

Powerful Treasure Hunting Ground Scanner with 3D Scan Images

Are you tired of finding only smaller stuff treasures near close to the surface? Do you want to detect the real buried treasures which lie deeper than a normal metal detector can detect? You are in luck! OKM is introducing the multi-function, sub-surface imaging detector and ground scanner, the eXp 4500! Built for the treasure hunter as well as the prospector, just grab the eXp 4500 and find those buried treasures!.

Unlike other ground scanners and imaging detectors, the eXp 4500 is truly unique. Calling the eXp 4500 a simple detector would be understating its capabilities, due to its multitude of built-in functions. The eXp 4500 can locate buried items, ancient artifacts, lost treasures, and even naturally occurring mineralization like gold and silver at depths well beyond that those that a normal metal detector can reach.


Characteristics and Applications of the eXp 4500 Ground Scanner

The eXp 4500 ground scanner is a high-performance 3D ground scanning machine that was specifically designed for the following applications:

  • Tunnels, voids, and cavern locating
  • 3D imaging including size and depth
  • Mineral and natural gold prospecting
  • Detecting gold and other items of great value
  • Pinpointer function to locate the exact position of buried treasures and artifacts
  • Archaeological 3D surveys, metal detection, treasure hunting, and gold prospecting
  • Finding ancient artifacts, hidden treasures, gold, silver, bronze, hordes of coins, treasure deposits, pirate chests

With several specific detection antennas, the eXp 4500 ground scanner can also be applied in highly mineralized areas for treasure hunting and prospecting.

The measurement unit of the eXp 4500 includes a PC module with a full-color screen on which data is displayed immediately on the full-color screen. During the scanning procedure a laptop computer is not required, you see will instead be able to see the results directly on the screen in real time as it is recorded. Advanced technology allows measurements in brilliant resolutions. Measured data is stored in the internal memory and can later be transferred later to a computer. Transferring measured values to a computer allows the operator to evaluate and compare all stored data. In doing this the operator can determine the depth, size, and position of targets using the professional Visualizer 3D software.

 

Operating Modes of the eXp 4500 Professional Plus Ground Scanner:

Hidden artifacts are of different sizes and made from different materials. So, the treasure hunter needs different operating modes and locating methods to find all of those hidden treasures at various depths underground the ground surface. The eXp 4500 ground scanner is capable of the following operating modes:

  • Magnetometer: Helpful to locate ferrous metals like iron and steel
  • PinPointerPin Pointer: Assists you in locating the correct position of detected items
  • Tunnel Scan: Specialized mode to detect underground voids, tunnels, cavities, and hollow spaces
  • Mineral Scan: Has been integrated for gold prospectors, seekers, and miners, who are looking look for natural gold and minerals
  • Thermo Graph and Thermo Scan: Used to detect cavities and underground tunnels by measuring differences in temperature
  • Ground Scan: Ideal for treasure hunters and archaeologists looking for underground artifacts, treasures, as well as historical and archaeological items

    Technical Specifications

     Control Unit

    • Waterproof: No
    • Safety Class: IP40
    • Data Memory: 256 MB
    • Air Humidity : 5 % - 75 %
    • Weight : 2.9 lbs (1.35 kgs)
    • Feedback: Audible, Visual
    • Working Memory: 256 MB RAM
    • Voltage : 12 - 14.4 VDC, 22 W Max
    • Processor: 800 MHz, INTEL i586-Compatible
    • Storage Temperature : -4° F - 140° F (-20° C - 60° C)
    • Operating Temperature : 32° F - 158° F (0° C - 70° C)
    • Dimensions (H x W x D) : 8" x 6" x 11" (220 x 160 x 295 mm)
    • Display : 300mcd Backlight, 6.4" Diagonal, 480 x 640 Pixel TFT, Color
    • Operating Time (full charged battery, delivered power supply, 77° F (25° C)) : Approx. 3 Hours

    Data Transmission

    • Technology: USB
    • Maximum Transfer Rate: 115200 Baud

    Computer, Minimum Requirements (Computer Not Included)

    • CD-ROM Drive: Minimum 4x
    • Processor: Minimum 1.2 GHz
    • Free Disk Space : Minimum 50 MB
    • Interface (Data Transmission) : USB
    • Working Memory (RAM) : Minimum 256 MB
    • Graphics Card : Minimum 128 MB, OpenGL-Compatible
    • Operating System : Windows XP, Windows Vista, Windows 7, Windows 8

        

      Please Read Before Purchasing

      USA Customers

      We now ship all OKM products from the USA, please allow up to 3-7 days to receive this product.

      International Customers Outside of the USA

      Import Duties, Taxes, Shipping costs, and any potential charges are not included in the item price. These potential charges are the customer's responsibility. Please email us at support@modernaldetectors.com to tell us which country you would like this product shipped to and we can tell you the cost of shipment. Please also check with your country's customs office to determine if you are liable to pay import taxes prior to buying. 










        Shipping

        Our goal is to keep the ordering process as simple as possible. We offer free shipping on all orders over $99. Shipping times vary from 1-3 business days and delivery time varies between 3-7 business days.

        Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

        Order Confirmation:

        • You will receive an order confirmation email as soon as you place your order.  This means that we have authorized your credit card for the purchase and are preparing your order for shipment.  
        • As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.  
        • If your item is on backorder or unavailable, we will reach out to you via email.
        • If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

        Order Shipment:

          • If your order is stock and your credit card is approved by our fraud guarantee department, the metal detector ordered will ship within 1-2 business days from the date of your order.  
          • We will send you the tracking information within 24 hours to the email address you provided when checking out.  
          • We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).  
          • Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
          • Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost. 
          • We do not offer Cash On Delivery.  
          • A phone number is required by the freight company so a delivery appointment can be made.  
          • Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.   
          • A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
      • Note to international customers: We can ship worldwide where allowed by the Manufacturer. You are responsible for any and all duties or taxes that may apply. (see details below)
        • Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the metal detectors ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our metal detectors to your country.
        • As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
        • To avoid a delay in receiving your order from customs, consider the following:
        • Provide us with a phone number where you can be reached by customs when your metal detector arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
        • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
        • We do not refund original shipping charges for goods that are refused for delivery at customs.
        • We will deduct all additional fees resulting from refused international shipments from your refund.
        • If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
        • If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
        • We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
        • If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@modernmetaldetectors.com

        Damages:

        • Please inspect the packaging of your items when they arrive.
        • If there are any metal detectors damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.  
        • If your item(s) do arrive damaged, please send photos to support@modernmetaldetectors.com and we will process an insurance claim on your behalf.

        Cancellations & Refunds:

        • All orders canceled after we have charged you are subject to an administration fee equal to $45, this is to cover the cost we have to pay to our payment processor. If you order an OKM product and cancel after 24 hours there is a 15% admin fee if it has not shipped and a 25% restocking fee if it has shipped. This is a fee that covers administrative and shipment fees. 
        • If your item is on backorder and you accept the backorder, we will hold your payment until the metal detector ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. 
        • If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

        Backorders:

        • From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a metal detector sooner.
        • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
        • If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether. 
        • Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 

        This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. 

        Important Freight LTL Shipment

        1. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
        2. You need to be at the delivery address during the delivery window to receive and sign for the item. 
        3. The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame. 
        4. Please make sure the phone number you entered at checkout is a good number to contact you at.
        5. Don't screen your calls until your item has been delivered. 
        6. The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door. 
        7. Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.

        How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):

        • Carton damage requires visual inspection of contents of the unit. 
        • Modern Metal Detectors recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Modern Metal Detectors immediately. 
        • IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage. 
        • Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier

        Carton packaging has excessive damage with the exposed product:

        • Refuse shipment
        • Sign carrier paperwork: “Carton damaged and refused”
        • Notify Modern Metal Detectors immediately.

         

        If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@modernmetaldetectors.com

        Customer Reviews

        No reviews yet
        0%
        (0)
        0%
        (0)
        0%
        (0)
        0%
        (0)
        0%
        (0)

        QUESTIONS & ANSWERS

        Have a Question?

        Be the first to ask a question about this.

        Ask a Question

        Description



         eXp 4500 Professional Plus - 3D Ground Scanner by OKM

        The OKM eXp 4500 Professional Plus is loaded with features that will impress even the most experienced detectorists. Every feature that a 3D ground scanner needs to operate is included in this package. The OKM 4500 Pro is one of the most advanced ground scanners on the market and will provide an amazing companion for many years of finding treasure. At OKM they have upgraded their design and interface navigation, allowing for an easier user experience.

        Features

        • All-arounder: OKM's detector for multifunctional subsurface detecting –with limited features
        • Measuring Depth: Up to 25 m (82 ft) deep 
        • Use cases: Treasure hunting, natural gold prospection, cavity detection
        • Operating modes: Ground Scan, Pinpointer, Mineral Scan
        • Detectable objects: Treasure chests, cavities, tunnels
        • Warranty: Includes 2 years of warranty. The batteries have 6 months of warranty
        • Total Weight: 2.9 lbs (1.35 kgs)

        Highlights

        • Lightweight portability
        • Live Color-coded surveys
        • Quick and easy set-up and operation
        • Allows for impromptu and fast surveys
        • Non-intrusive real-time ground surveying
        • Voltage : 12 - 14.4 VDC, 22 W Max
        • Data Transmission Technology: USB
        • Processor: 800 MHz, INTEL i586-Compatible
        • Uses: Immediate On-Site Interpretation of Target Area, Allows for Impromptu and Fast Surveys. Measured values showing the location of targets within the surveyed area
        • Technology: Measured Values Showing Extreme Depth of Survey and Location of Targets within Surveyed Area
        Authorized OKM Dealer

        OKM EXP 4500 Professional Plus User Manual

        Factory Included Accessories

        • Joystick
        • Control Unit
        • Headphones
        • Super Sensor
        • User’s Manual
        • FS-Thermoscan
        • Telescopic Rod Assembly
        • GPR-Antenna 9" (25cm)
        • GPR-Antenna 19" (50cm)
        • GPR-Antenna 29" (75cm)
        • GPR-Antenna 39" (100cm)
        • Antenna for Tunnel Detection
        • Waterproof and Shock Resistant Peli Case
        • 3D Software ("Visualizer 3D") with Data Cable
        • 2 Power Packs incl. Charger and Travel Adapter

         

        Powerful Treasure Hunting Ground Scanner with 3D Scan Images

        Are you tired of finding only smaller stuff treasures near close to the surface? Do you want to detect the real buried treasures which lie deeper than a normal metal detector can detect? You are in luck! OKM is introducing the multi-function, sub-surface imaging detector and ground scanner, the eXp 4500! Built for the treasure hunter as well as the prospector, just grab the eXp 4500 and find those buried treasures!.

        Unlike other ground scanners and imaging detectors, the eXp 4500 is truly unique. Calling the eXp 4500 a simple detector would be understating its capabilities, due to its multitude of built-in functions. The eXp 4500 can locate buried items, ancient artifacts, lost treasures, and even naturally occurring mineralization like gold and silver at depths well beyond that those that a normal metal detector can reach.


        Characteristics and Applications of the eXp 4500 Ground Scanner

        The eXp 4500 ground scanner is a high-performance 3D ground scanning machine that was specifically designed for the following applications:

        • Tunnels, voids, and cavern locating
        • 3D imaging including size and depth
        • Mineral and natural gold prospecting
        • Detecting gold and other items of great value
        • Pinpointer function to locate the exact position of buried treasures and artifacts
        • Archaeological 3D surveys, metal detection, treasure hunting, and gold prospecting
        • Finding ancient artifacts, hidden treasures, gold, silver, bronze, hordes of coins, treasure deposits, pirate chests

        With several specific detection antennas, the eXp 4500 ground scanner can also be applied in highly mineralized areas for treasure hunting and prospecting.

        The measurement unit of the eXp 4500 includes a PC module with a full-color screen on which data is displayed immediately on the full-color screen. During the scanning procedure a laptop computer is not required, you see will instead be able to see the results directly on the screen in real time as it is recorded. Advanced technology allows measurements in brilliant resolutions. Measured data is stored in the internal memory and can later be transferred later to a computer. Transferring measured values to a computer allows the operator to evaluate and compare all stored data. In doing this the operator can determine the depth, size, and position of targets using the professional Visualizer 3D software.

         

        Operating Modes of the eXp 4500 Professional Plus Ground Scanner:

        Hidden artifacts are of different sizes and made from different materials. So, the treasure hunter needs different operating modes and locating methods to find all of those hidden treasures at various depths underground the ground surface. The eXp 4500 ground scanner is capable of the following operating modes:

        • Magnetometer: Helpful to locate ferrous metals like iron and steel
        • PinPointerPin Pointer: Assists you in locating the correct position of detected items
        • Tunnel Scan: Specialized mode to detect underground voids, tunnels, cavities, and hollow spaces
        • Mineral Scan: Has been integrated for gold prospectors, seekers, and miners, who are looking look for natural gold and minerals
        • Thermo Graph and Thermo Scan: Used to detect cavities and underground tunnels by measuring differences in temperature
        • Ground Scan: Ideal for treasure hunters and archaeologists looking for underground artifacts, treasures, as well as historical and archaeological items

          Technical Specifications

           Control Unit

          • Waterproof: No
          • Safety Class: IP40
          • Data Memory: 256 MB
          • Air Humidity : 5 % - 75 %
          • Weight : 2.9 lbs (1.35 kgs)
          • Feedback: Audible, Visual
          • Working Memory: 256 MB RAM
          • Voltage : 12 - 14.4 VDC, 22 W Max
          • Processor: 800 MHz, INTEL i586-Compatible
          • Storage Temperature : -4° F - 140° F (-20° C - 60° C)
          • Operating Temperature : 32° F - 158° F (0° C - 70° C)
          • Dimensions (H x W x D) : 8" x 6" x 11" (220 x 160 x 295 mm)
          • Display : 300mcd Backlight, 6.4" Diagonal, 480 x 640 Pixel TFT, Color
          • Operating Time (full charged battery, delivered power supply, 77° F (25° C)) : Approx. 3 Hours

          Data Transmission

          • Technology: USB
          • Maximum Transfer Rate: 115200 Baud

          Computer, Minimum Requirements (Computer Not Included)

          • CD-ROM Drive: Minimum 4x
          • Processor: Minimum 1.2 GHz
          • Free Disk Space : Minimum 50 MB
          • Interface (Data Transmission) : USB
          • Working Memory (RAM) : Minimum 256 MB
          • Graphics Card : Minimum 128 MB, OpenGL-Compatible
          • Operating System : Windows XP, Windows Vista, Windows 7, Windows 8

              

            Please Read Before Purchasing

            USA Customers

            We now ship all OKM products from the USA, please allow up to 3-7 days to receive this product.

            International Customers Outside of the USA

            Import Duties, Taxes, Shipping costs, and any potential charges are not included in the item price. These potential charges are the customer's responsibility. Please email us at support@modernaldetectors.com to tell us which country you would like this product shipped to and we can tell you the cost of shipment. Please also check with your country's customs office to determine if you are liable to pay import taxes prior to buying. 










              Shipping

              Shipping

              Our goal is to keep the ordering process as simple as possible. We offer free shipping on all orders over $99. Shipping times vary from 1-3 business days and delivery time varies between 3-7 business days.

              Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

              Order Confirmation:

              • You will receive an order confirmation email as soon as you place your order.  This means that we have authorized your credit card for the purchase and are preparing your order for shipment.  
              • As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.  
              • If your item is on backorder or unavailable, we will reach out to you via email.
              • If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

              Order Shipment:

                • If your order is stock and your credit card is approved by our fraud guarantee department, the metal detector ordered will ship within 1-2 business days from the date of your order.  
                • We will send you the tracking information within 24 hours to the email address you provided when checking out.  
                • We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).  
                • Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
                • Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost. 
                • We do not offer Cash On Delivery.  
                • A phone number is required by the freight company so a delivery appointment can be made.  
                • Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.   
                • A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
            • Note to international customers: We can ship worldwide where allowed by the Manufacturer. You are responsible for any and all duties or taxes that may apply. (see details below)
              • Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the metal detectors ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our metal detectors to your country.
              • As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
              • To avoid a delay in receiving your order from customs, consider the following:
              • Provide us with a phone number where you can be reached by customs when your metal detector arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
              • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
              • We do not refund original shipping charges for goods that are refused for delivery at customs.
              • We will deduct all additional fees resulting from refused international shipments from your refund.
              • If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
              • If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
              • We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
              • If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@modernmetaldetectors.com

              Damages:

              • Please inspect the packaging of your items when they arrive.
              • If there are any metal detectors damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.  
              • If your item(s) do arrive damaged, please send photos to support@modernmetaldetectors.com and we will process an insurance claim on your behalf.

              Cancellations & Refunds:

              • All orders canceled after we have charged you are subject to an administration fee equal to $45, this is to cover the cost we have to pay to our payment processor. If you order an OKM product and cancel after 24 hours there is a 15% admin fee if it has not shipped and a 25% restocking fee if it has shipped. This is a fee that covers administrative and shipment fees. 
              • If your item is on backorder and you accept the backorder, we will hold your payment until the metal detector ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. 
              • If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

              Backorders:

              • From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a metal detector sooner.
              • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
              • If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether. 
              • Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 

              This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. 

              Important Freight LTL Shipment

              1. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
              2. You need to be at the delivery address during the delivery window to receive and sign for the item. 
              3. The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame. 
              4. Please make sure the phone number you entered at checkout is a good number to contact you at.
              5. Don't screen your calls until your item has been delivered. 
              6. The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door. 
              7. Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.

              How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):

              • Carton damage requires visual inspection of contents of the unit. 
              • Modern Metal Detectors recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Modern Metal Detectors immediately. 
              • IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage. 
              • Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier

              Carton packaging has excessive damage with the exposed product:

              • Refuse shipment
              • Sign carrier paperwork: “Carton damaged and refused”
              • Notify Modern Metal Detectors immediately.

               

              If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@modernmetaldetectors.com

              Reviews

              Product Q&A

              QUESTIONS & ANSWERS

              Have a Question?

              Be the first to ask a question about this.

              Ask a Question
              OKM eXp 4500 Professional Plus - 3D Ground Scanner

              OKM eXp 4500 Professional Plus - 3D Ground Scanner

              $28,490.00
              OKM eXp 4500 Professional Plus - 3D Ground Scanner

              OKM eXp 4500 Professional Plus - 3D Ground Scanner

              $28,490.00

              Customer Reviews

              No reviews yet
              0%
              (0)
              0%
              (0)
              0%
              (0)
              0%
              (0)
              0%
              (0)