eXp 6000 Professional Metal Detector by OKM
Cutting-edge technology has finally come to advance the work that metal detectors can do – meet the world’s first 3D ground scanner! The eXp 6000 features wireless construction and can be controlled through either a touch screen, Android video eyeglasses, or an Android/Windows Tablet. The eXp 6000 features a multilingual control unit, GPS functionality, Telescopic Rod Assembly, and a variety of sensors. Use advanced technology to your advantage with the eXp 6000!
Features
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Depth: 30 meters
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Warranty: 2-year Limited
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Total Weight: 2.98 lbs. (1.35 kgs)
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6 Operation Modes: Ground Scan, Tunnel Scan, Magnetometer, Mineral Scan, Pin Pointer and Live Scan
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Touch Screen: Next to a multi-function Control Knob the Operator may use the built-in Touch Screen of the eXp 6000. Thus, operating the Ground Scanner is simple and fast
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Visualizer 3D: For detailed in-depth analysis of Conducted Ground Scans, the eXp 6000 offers the option to transfer its data via a USB stick to a computer with Visualizer 3D software
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Wireless Technology: Easy handling without any cables by using wireless Wi-Fi Technology. All probes are transmitting data wirelessly to the Telescopic Rod Assembly and Control Unit
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GPS Navigation: Treasure hunters who conduct many scans may enable the Internal GPS Tracker to log GPS coordinates along with their Scan Values. Thus, they can easily find each measured area again and again.
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Multilingual GUI: Offers a Graphical User Interface (GUI) that features different languages to support each operator’s understanding to the best of our ability. All menu elements and dialogs have been translated into more than 12 languages.
Factory Included Accessories
- (1) USB Stick
- (2) Power Pack
- (1) Super Sensor
- (1) Telescopic Probe
- (1) Wireless Headphones
- (1) eXp 6000 Control Unit
- (1) Telescopic Rod Assembly
- (1) 3D Software (Visualizer 3D)
- (1) Waterproof and Shock Resistant Peli Case
- (2) Charger, Docking Station and Travel Adapter
- *(Optional) Tunnel Sensor
- *(Optional) LiveStream Sensor
- *(Optional) Android Video Eye Glasses
- *(Optional) Android / Windows Tablet PC
Powerful Treasure Hunting Ground Scanner with 3D Scan Images
The eXp 6000 ground scanner is OKM's top-of-the-line 3D metal detector, an ultra-modern geophysical detection instrument that is capable of locating buried artifacts, lost treasures, subsurface anomalies, underground utilities as well as other hidden structures. It provides its users non-destructive examination methods that render graphical images of subterranean targets prior to any excavation needing to be conducted.
Based on practical experiences with the detector’s ancestors, eXp 4500 and eXp 5000, the revolutionary release of the eXp 6000 ground scanner opens up a whole new world of opportunities for serious treasure hunters, gold seekers, archaeologists, prospectors, ground research companies, and metal detecting enthusiasts.
The eXp 6000 ground scanner is a perfect detection device able to penetrate depths much further than typical metal detectors to locate buried sub-surface anomalies. This 3D metal detector can be used for the following tasks and applications:
- Prospecting natural gold minerals
- Pinpointing valuable artifacts and treasure finds
- Ground surveying battlefields, historic settlements and ancient sanctuaries
- Treasure hunting of buried artifacts and metal items made of gold, silver, copper and bronze
- Detection of underground non-metal anomalies like walls, foundations, statues, ancient tombs, caves, sepulchers, chambers, etc.
All components of the eXp 6000, including its control unit, telescopic rod assembly, and measuring probes, are completely wireless and will connect to one another via Wi-Fi. The integrated GPS receiver, activatable by the user, is able to store GPS coordinates along with measured values. Thus, you can always use the GPS navigation features of the eXp 6000 to easily locate the areas of your recorded scans again and again, even after a long time has passed since the original ground survey and scan analysis.
Measuring Probes
The eXp 6000 metal detector comes with a variety of specialized measuring probes. Each measuring probe is equipped with an orientation sensor (gyroscope) that assists in conducting scan images of high quality. By keeping track of the probe's orientation, the operator can immediately correct inclinations of the connected measuring probe while scanning the underground. The user will directly receive visual indication onto the screen or video eye glasses of the eXp 6000 as well as an acoustical signal.
Telescopic Probe
This very new and unique ground scanning probe was invented by OKM to reduce the number of scanning probes needing to be taken with previous eXp detectors. Now, treasure hunters can utilize one single horizontal GPR probe that can be extended from 50 cm to 120 cm scanning width.
LiveStream Sensor
Due to its complex sensor design, the Livestream Sensor can make a direct view of the underground available. The measuring data will be streamed onto the display or the video eyeglasses of the eXp 6000 to locate hidden objects and underground structures. Thus, the operator of the metal detector can receive real-time information with regard to what is buried beneath his feet in the underground soil.
Super Sensor
As the name of this measuring probe implies, the Super Sensor is one of the most versatile ground scanning probes that can be used for additional operating modes like PinPointer (with metal discrimination) and Mineral Scan (detection of natural gold occurrences).
Tunnel Sensor
The Tunnel Sensor has been designed to locate underground hollow spaces like tunnels, caves, sepulchers, dugouts, bunkers, shelters, tombs, and so forth. Thus, it can be used to detect non-metallic changes within the subsurface soil.
Orientation Sensor
Each measuring probe is equipped with an orientation sensor to assist you in conducting scan images of high quality. This will help you to keep your probe level to the ground.
Wireless Technology
Handle your detector easily – the eXp 6000 comes without any cables and explicitly uses wireless Wi-Fi technology. All probes transmit data wirelessly to the telescopic rod assembly and control unit.
Multilingual GUI
The eXp 6000 offers a graphical user interface (GUI) in a variety of different languages in order to cater to the language needs of each operator. All menu elements and dialogs have been translated into more than 12 languages.
Telescopic Probe
One of OKM’s unique inventions is this measuring probe. The telescopic probe can be extended or shortened to different lengths to scan even large areas in a short period of time.
Livestream
The Livestream Sensor provides an immediate view into the underground soil and its hidden treasures. It is perfectly used in conjunction with Android video eyeglasses.
Visualizer 3D
For detailed in-depth analysis of conducted ground scans, the eXp 6000 offers the option to transfer its data via a USB stick to a computer and to then be analyzed in Visualizer 3D software.
Layout Selection
The eXp 6000 control unit contains several layouts and color schemes to optimize work under extreme light conditions like bright sunlight or dark night.
GPS Navigation
Treasure hunters who conduct many scans may enable the internal GPS tracker to log GPS coordinates along with scan values. Thus, they can easily return back to their measured areas.
Touch Screen
In addition to a multi-function control knob, the operator may use the built-in touch screen of the eXp 6000. Thus, operating the ground scanner is simple and fast.
Operating Modes
The eXp 6000 supports various operating modes that can be used to detect underground treasures, artifacts, facilities, and voids. Depending on the operator's task or application, the appropriate operating mode has to be used in conjunction with one of the measuring probes.
Ground Scan
The Ground Scan operating mode may be considered the most important function. The operator can use all available measuring probes in combination in order to create a full ground scan of an area of choice. The resulting scan image can be stored into the metal detector's control unit for additional analyses. Simply transfer the data via a USB stick to a Windows computer to utilize the Visualizer 3D software for in-depth analysis like position determination, depth and size measurements, as well as signal corrections.
Mineral Scan
For prospectors and gold seekers, the Mineral Scan operating mode may be of particular importance. This function is operated in combination with the Super Sensor to locate underground deposits of natural minerals like gold.
Tunnel Scan
The Tunnel Scan functionality is intended for all operators who are looking for voids, caves, chambers, tombs, tunnels, and so forth. This operating mode can only be used with the Tunnel Sensor to highlight potential places of non-metallic objects and anomalies.
Pin Pointer
The Pin Pointer operating mode utilizes the Super Sensor to pinpoint the exact location of detected objects. It also provides an indication of what type of metal the operator has found (ferrous vs. non-ferrous).
Magnetometer
Operators looking for ferrous metals like iron, iron oxide, stainless steel, or alloys of iron with other metals may use the operating mode Magnetometer. This function indicates the presence of ferrous metals in an audio-visual way. Furthermore, it can be used to clean ferrous-contaminated areas before conducting ground scans to search for precious non-ferrous metals like gold, silver, copper, or bronze.
Live Scan
The Live Scan operating mode can be used in conjunction with the Livestream Sensor only. The detectorist will receive scan information streamed directly onto the screen or the Video Eye Glasses of the eXp 6000.
Wireless Android Devices (Glasses and Tablet PC)
As an alternative to the folding display, the operator of the eXp 6000 ground scanner can connect any modern Android Tablet PC or Android video eyeglasses by Wi-Fi. This can be especially useful either when replacing the display or allowing additional user(s) to watch along while the operator uses the detector. Especially the video eyeglasses can support your work by bringing the screen information closer to the user's eyes and reducing the light emission of the standard display.
Both alternatives are also very helpful while giving a technical demonstration of the eXp 6000 metal detector or supervising the operator's work.
Visualizer 3D - 3D Visualization Software for eXp 6000 Ground Scanner
For additional in-depth analysis of conducted ground scans, the user of the eXp 6000 ground scanner can transfer the stored scan images to a USB stick. Those files can then consequently be opened by OKM's Visualizer 3D software to optimize, measure, and improve the recorded scan data. The visualization software has already proved its capabilities. Many treasures, buried artifacts, as well as other hidden objects have been located by evaluating measurements within Visualizer 3D.
The following functionality is included in the Visualizer 3D software:
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Color filtering
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Selection of pre-configured soil types for depth measurement
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Variable render and display options (wireframe, resolution, colors, etc.)
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View GPS location in google maps (browser and internet connection required)
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Measuring the position, size, and depth of localized treasures, artifacts, and so forth. Characterize scan images with details like description, area dimensions, and soil conditions
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Automatic and manual correction of erroneous signals (caused by probe inclination during recording)
Graphical 3D View
The graphical 3D representation indicates the existence of buried objects that have been detected underground.
Multilingual GUI
The graphical user interface (GUI) of the Visualizer 3D software comes in many different languages to support the user in the most efficient way.
Depth Measurement
By selecting the anomaly within the graphical view, the operator can easily measure its current depth.
Interpolation Filter
Some filter options like interpolation can improve the quality of the ground scan to better find hidden objects.
GPS Location
All ground scans that include valid GPS information can transform the scan field position into Google Maps.
Error Correction
In case of recording errors (probe inclination, wrong rotation, etc.) the 3D software uses error correction features.
The indicated technical specifications of the eXp 6000 ground scanner and 3d metal detector are average values only. While operating the eXp 6000 and its accessories as well as by future improvements these values may change.
Technical Specifications:
- 2 Year Warranty
- Control Unit: The Control Unit of the eXp 6000 is Powered by Wireless Power
Packs and is the Main Controller of the Complete Ground Scanning System - Waterproof: No
- Safety Class: IP40
- Air Humidity: 5 % - 75 %
- Weight: 2.98 lbs (1.35 kgs)
- Feedback: Acoustic, Visual
- Voltage: 11.8 - 14.8 VDC, 30 W Maximal
- Data Transmission Rate: 11 Mbps – 54 Mbps
- Working Memory (RAM) : 4 GB Kingston HyperX
- Data Memory : 16 GB Industrial SDCard, Class 10Storage Temperature : -4° F - 140° F (-20° C - 60° C)
- Operating Temperature : 14° F - 122° F (-10 °C – 50 °C)
- Operation Distance (line of sight to probe) : Max. 30 m
- Display: 6.5" Diagonal, 1024 x 768 Pixel TFT Color, 650 cd/qm
- Data Transmission Technology: WiFi 802.11n a/b/g, MIMO 2x2
- Dimensions (H x W x D) : 8.6" x 6.3" x 11.6" (220 x 160 x 295 mm)
- Computer : QuadCore AMD @ 2GHz, OpenGL4.2 HD Radeon GPU
- Operating Time (fully charged Power Pack, 77 °F (25 °C)) : Approx. 3 Hours
Computer, Minimum Requirements (Computer Not Included)
- CD-ROM Drive : Minimum 4x
- Processor : Minimum 1.5 GHz
- Port (Data Transmission) : USB
- Free Memory : Minimum 50 MB
- Working Memory (RAM) : Minimum 512 MB
- Graphic Card : Minimum 256 MB, OpenGL-Compatible
- Operating System : Windows Vista, Windows 7, Windows 8, Windows 10
- Super Sensor
- Length : 39" (100 cm)
- Weight : About 1.7 lbs (770 g)
- Sensor Technology : TCFX-01-A
- Receiver : Dual / Hi-Gain – Vertical - Geophysical Phase Reader – EMSR
- Telescopic Probe
- Weight : About 2.2 lbs (1 kg)
- Length : 19" - 47" (50 - 120 cm)
- Sensor Technology : TCFX-01-A
- Receiver : Dual Geophysical Phase Reader – EMSR
- Tunnel Sensor
- Length : 19" (50 cm)
- Weight : About 1.15 lbs (520 g)
- Sensor Technology : TCFX-01-A
- Receiver : Dual Geophysical Phase Reader – EMSR
- LiveStream Sensor
- Length : 19" (50 cm)
- Weight : About 1.8 lbs (820 g)
- Sensor Technology : TCFX-01-A
- Receiver : Quad Geophysical Phase Reader – EMSR
- GPS Receiver / eGPS
- Cold Start : 60 s
- Warm Start : 1 s
- Input Voltage : 5 V DC
- Data Transfer Rate : 1 s
- Weight : About .13 lbs (60 g)
- Input Current (typical) : 46 mA
- Input Current (maximum) : 350 mA
- Dimensions : 2" x 2" x .78" (50 x 50 x 20 mm)
Features:
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Detection of metals, cavities, gold, and buried objects
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Includes 4 Sensors: Telescopic Probe, Super Sensor, Livestream Sensor, and Tunnel Sensor
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6 Operation Modes: Ground Scan, Tunnel Scan, Magnetometer, Mineral Scan, PinPointer, and Live Scan
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Touch Screen: Next to a multi-function control knob the operator may use the built-in Touch Screen of the eXp 6000. Thus, operating the Ground Scanner is simple and fast
-
Layout Selection: The eXp 6000 control unit contains several layouts and color schemes to optimize work done under extreme light conditions such as bright sunlight or dark night
-
Orientation Sensor: Each measuring probe is equipped with an Orientation Sensor to assist in conducting scan images of high quality. This helps users to keep the probe level to the ground
-
Visualizer 3DD: For detailed in-depth analysis of conducted ground scans, the eXp 6000 offers the option to transfer its data via a USB stick to a computer with Visualizer 3D software
-
Wireless Technology: Easy handling is enabled as the detector operates without any cables by instead using wireless Wi-Fi Technology. All probes transmit data wirelessly to the Telescopic Rod Assembly and Control Unit
-
Livestream: The Livestream Sensor allows an immediate view into the underground soil and its hidden treasures. It is perfectly used in conjunction with Android video eye glasses.
-
Telescopic Probe: One of OKM’s unique inventions is this measuring probe. The Telescopic Probe can be extended or shortened to different lengths to scan even large areas in short period of time.
-
GPS Navigation: Treasure hunters who conduct many scans may enable the Internal GPS Tracker to log GPS Coordinates along with Scan Values. Thus, operates can easily re-locate already visited areas.
-
Multilingual GUI: Offers a Graphical User Interface (GUI) in multiple languages to support operators to the best of our ability. All menu elements and dialogs have been translated into more than 12 languages.
Accessories for eXp 6000 Ground Scanner & Metal Detector
The eXp 6000 metal detector and 3D ground scanner are available in 2 pre-configured packages:
Professional (the basic package) and Professional PLUS (the complete package).
eXp 6000 Control Unit
The control unit is the main processing unit of the 3D metal detector. It is equipped with a modern touch screen, automatic brightness control, and various graphical layouts. All operating modes of the ground scanner will be controlled by this unit.
Professional: 1x
Professional Plus: 1x
Telescopic Rod Assembly
The telescopic rod assembly is used to supply the measuring probes with power. It also forwards the measured values from the connected antennas/sensors to the control unit of the eXp 6000 ground scanner via Wi-Fi. Thus, cables are no longer needed to operate the 3D metal detector. Additionally, the telescopic rod assembly has a built-in GPS receiver that allows for easy embedding of GPS information into a ground scan (but only if activated by the user).
Professional: 1x
Professional Plus: 1x
Power Pack
The Power Pack is utilized by the control unit as well as the telescopic rod assembly as its power supply. It provides an indication of its charging state via LED.
Professional: 2x
Professional Plus: 4x
Charger, Docking Station, and Travel Adapter
To recharge the Power Packs, a docking station and charger is required which is automatically included in any of the eXp 6000 packages. Furthermore, we send you a travel adapter for a complete charging accessories package in order to ensure the Power Packs can be recharged worldwide.
Professional: 2x
Professional Plus: 2x
Wireless Headphones
The eXp 6000 ground scanner can be operated with standard wired headphones, wireless Bluetooth headphones, or simply by using the internal speaker. For maximum comfort, wireless Bluetooth headphones come included in each of our packages.
Professional: 1x
Professional Plus: 1x
USB Stick
Transferring scanned images from the eXp 6000 control unit to the Visualizer 3D software is very easy. Simply place the USB stick inside the control unit and copy all files across, then insert the USB stick into a Windows computer or Windows Tablet PC to view the files in the Visualizer 3D program.
Professional: 1x
Professional Plus: 1x
3D Software (Visualizer 3D)
The Visualizer 3D software is used to optimize scan images that have been conducted with the eXp 6000 ground scanner and 3D metal detector. The software is able to determine the depth and size of detected objects, among many other functions.
Professional: 1x
Professional Plus: 1x
External GPS Receiver
The external GPS receiver is mainly used for pure navigation purposes after conducting a ground scan with GPS information. The user is now able to navigate to this place by using the external GPS receiver without first having to activate the telescopic rod assembly.
Professional: -
Professional Plus: 1x
Waterproof and Shock Resistant Peli Case
The eXp 6000 metal detector and 3D ground scanner is held inside a shock-resistant and waterproof Peli case and thus protected against environmental influences. This also makes the detector perfectly safe for traveling and shipping.
Professional: 1x
Professional Plus: 1x
Telescopic Probe
The telescopic probe is an invention of OKM to reduce the number of ground scanning probes users needed to take with previous eXp detectors. Thus, the operator can decide whether he wants to use a smaller extension to find small objects or a larger extension for larger objects.
Professional: 1x
Professional Plus: 1x
Super Sensor
The Super Sensor is a very high-resolution measuring probe that locates even small metallic objects. This is also one of the best ground scanner probes to find natural gold minerals. Not only will gold miners like the Super Sensor but also treasure hunters find buried ancient treasures, jewelry, and other historic artifacts.
Professional: 1x
Professional Plus: 1x
Tunnel Sensor
The Tunnel Sensor is used to detect underground tunnels, caves, shelters, graves or sepulchers. Irrespective of the detection of metallic objects the strength of this probe is the location of underground voids.
Professional: Optional
Professional Plus: 1x
LiveStream Sensor
Treasure hunters will love the Livestream Sensor because it enables the direct receipt of views into the underground and the scanning of a larger area in a short timeframe. Thus, the operator can make hassle-free decisions about underground situations.
Professional: Optional
Professional Plus: 1x
Android Video Eye Glasses
Using the Android video eye glasses with the eXp 6000 ground scanner brings the screen directly in front of your eyes. The glasses are completely portable, wireless, and come equipped with a rechargeable battery.
Professional: Optional
Professional Plus: 1x
Android / Windows Tablet PC
For easy field operation, the Visualizer 3D software may be loaded into a mobile Windows Tablet PC. The eXp 6000 operators can then analyze scan images quickly with the Visualizer 3D program.
Most often, small teams of people work together to scan a field. In such cases, it can be beneficial to watch the operator see how the scan images are created. By connecting an Android Tablet PC or even the Android video eyeglasses all participants can follow the operators on a separate screen.
Professional: Optional
Professional Plus: Optional
Please Read Before Purchasing
USA Customers
We now ship all OKM products from the USA, please allow up to 3-7 days to receive this product.
International Customers Outside of the USA
Import Duties, Taxes, Shipping costs, and any potential charges are not included in the item price. These potential charges are the customer's responsibility. Please email us at support@modernmetaldetectors.com to tell us which country you would like this product shipped to and we can tell you the cost of shipment. Please also check with your country's customs office to determine if you are liable to pay import taxes prior to buying.
Shipping |
Our goal is to keep the ordering process as simple as possible.
We offer free shipping on orders over $250.
Shipping times vary from 1-5 business days on average.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
Order Confirmation:
- You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
- As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via email.
- If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Order Shipment:
- If your order is stock and your credit card is approved by our fraud guarantee department, the metal detector ordered will ship within 1-2 business days from the date of your order.
- We will send you the tracking information within 24 hours to the email address you provided when checking out.
- We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).
- Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
- Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost.
- We do not offer Cash On Delivery.
- A phone number is required by the freight company so a delivery appointment can be made.
- Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
- A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
- Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the metal detectors ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our metal detectors to your country.
- As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
- To avoid a delay in receiving your order from customs, consider the following:
- Provide us with a phone number where you can be reached by customs when your metal detector arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
- We do not refund original shipping charges for goods that are refused for delivery at customs.
- We will deduct all additional fees resulting from refused international shipments from your refund.
- If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
- If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
- We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
- If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@modernmetaldetectors.com
Damages:
- Please inspect the packaging of your items when they arrive.
- If there are any metal detectors damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
- If your item(s) do arrive damaged, please send photos to support@modernmetaldetectors.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
- All orders canceled after we have charged you are subject to an administration fee equal to $45, this is to cover the cost we have to pay to our payment processor. If you order an OKM product and cancel after 24 hours there is a 15% admin fee if it has not shipped and a 25% restocking fee if it has shipped. This is a fee that covers administrative and shipment fees.
- If your item is on backorder and you accept the backorder, we will hold your payment until the metal detector ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Backorders:
- From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a metal detector sooner.
- The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
- If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
- Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
- Carton damage requires visual inspection of contents of the unit.
- Modern Metal Detectors recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Modern Metal Detectors immediately.
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed product:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify Modern Metal Detectors immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@modernmetaldetectors.com
QUESTIONS & ANSWERS
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Description
eXp 6000 Professional Metal Detector by OKM
Cutting-edge technology has finally come to advance the work that metal detectors can do – meet the world’s first 3D ground scanner! The eXp 6000 features wireless construction and can be controlled through either a touch screen, Android video eyeglasses, or an Android/Windows Tablet. The eXp 6000 features a multilingual control unit, GPS functionality, Telescopic Rod Assembly, and a variety of sensors. Use advanced technology to your advantage with the eXp 6000!
Features
-
Depth: 30 meters
-
Warranty: 2-year Limited
-
Total Weight: 2.98 lbs. (1.35 kgs)
-
6 Operation Modes: Ground Scan, Tunnel Scan, Magnetometer, Mineral Scan, Pin Pointer and Live Scan
-
Touch Screen: Next to a multi-function Control Knob the Operator may use the built-in Touch Screen of the eXp 6000. Thus, operating the Ground Scanner is simple and fast
-
Visualizer 3D: For detailed in-depth analysis of Conducted Ground Scans, the eXp 6000 offers the option to transfer its data via a USB stick to a computer with Visualizer 3D software
-
Wireless Technology: Easy handling without any cables by using wireless Wi-Fi Technology. All probes are transmitting data wirelessly to the Telescopic Rod Assembly and Control Unit
-
GPS Navigation: Treasure hunters who conduct many scans may enable the Internal GPS Tracker to log GPS coordinates along with their Scan Values. Thus, they can easily find each measured area again and again.
-
Multilingual GUI: Offers a Graphical User Interface (GUI) that features different languages to support each operator’s understanding to the best of our ability. All menu elements and dialogs have been translated into more than 12 languages.
Factory Included Accessories
- (1) USB Stick
- (2) Power Pack
- (1) Super Sensor
- (1) Telescopic Probe
- (1) Wireless Headphones
- (1) eXp 6000 Control Unit
- (1) Telescopic Rod Assembly
- (1) 3D Software (Visualizer 3D)
- (1) Waterproof and Shock Resistant Peli Case
- (2) Charger, Docking Station and Travel Adapter
- *(Optional) Tunnel Sensor
- *(Optional) LiveStream Sensor
- *(Optional) Android Video Eye Glasses
- *(Optional) Android / Windows Tablet PC
Powerful Treasure Hunting Ground Scanner with 3D Scan Images
The eXp 6000 ground scanner is OKM's top-of-the-line 3D metal detector, an ultra-modern geophysical detection instrument that is capable of locating buried artifacts, lost treasures, subsurface anomalies, underground utilities as well as other hidden structures. It provides its users non-destructive examination methods that render graphical images of subterranean targets prior to any excavation needing to be conducted.
Based on practical experiences with the detector’s ancestors, eXp 4500 and eXp 5000, the revolutionary release of the eXp 6000 ground scanner opens up a whole new world of opportunities for serious treasure hunters, gold seekers, archaeologists, prospectors, ground research companies, and metal detecting enthusiasts.
The eXp 6000 ground scanner is a perfect detection device able to penetrate depths much further than typical metal detectors to locate buried sub-surface anomalies. This 3D metal detector can be used for the following tasks and applications:
- Prospecting natural gold minerals
- Pinpointing valuable artifacts and treasure finds
- Ground surveying battlefields, historic settlements and ancient sanctuaries
- Treasure hunting of buried artifacts and metal items made of gold, silver, copper and bronze
- Detection of underground non-metal anomalies like walls, foundations, statues, ancient tombs, caves, sepulchers, chambers, etc.
All components of the eXp 6000, including its control unit, telescopic rod assembly, and measuring probes, are completely wireless and will connect to one another via Wi-Fi. The integrated GPS receiver, activatable by the user, is able to store GPS coordinates along with measured values. Thus, you can always use the GPS navigation features of the eXp 6000 to easily locate the areas of your recorded scans again and again, even after a long time has passed since the original ground survey and scan analysis.
Measuring Probes
The eXp 6000 metal detector comes with a variety of specialized measuring probes. Each measuring probe is equipped with an orientation sensor (gyroscope) that assists in conducting scan images of high quality. By keeping track of the probe's orientation, the operator can immediately correct inclinations of the connected measuring probe while scanning the underground. The user will directly receive visual indication onto the screen or video eye glasses of the eXp 6000 as well as an acoustical signal.
Telescopic Probe
This very new and unique ground scanning probe was invented by OKM to reduce the number of scanning probes needing to be taken with previous eXp detectors. Now, treasure hunters can utilize one single horizontal GPR probe that can be extended from 50 cm to 120 cm scanning width.
LiveStream Sensor
Due to its complex sensor design, the Livestream Sensor can make a direct view of the underground available. The measuring data will be streamed onto the display or the video eyeglasses of the eXp 6000 to locate hidden objects and underground structures. Thus, the operator of the metal detector can receive real-time information with regard to what is buried beneath his feet in the underground soil.
Super Sensor
As the name of this measuring probe implies, the Super Sensor is one of the most versatile ground scanning probes that can be used for additional operating modes like PinPointer (with metal discrimination) and Mineral Scan (detection of natural gold occurrences).
Tunnel Sensor
The Tunnel Sensor has been designed to locate underground hollow spaces like tunnels, caves, sepulchers, dugouts, bunkers, shelters, tombs, and so forth. Thus, it can be used to detect non-metallic changes within the subsurface soil.
Orientation Sensor
Each measuring probe is equipped with an orientation sensor to assist you in conducting scan images of high quality. This will help you to keep your probe level to the ground.
Wireless Technology
Handle your detector easily – the eXp 6000 comes without any cables and explicitly uses wireless Wi-Fi technology. All probes transmit data wirelessly to the telescopic rod assembly and control unit.
Multilingual GUI
The eXp 6000 offers a graphical user interface (GUI) in a variety of different languages in order to cater to the language needs of each operator. All menu elements and dialogs have been translated into more than 12 languages.
Telescopic Probe
One of OKM’s unique inventions is this measuring probe. The telescopic probe can be extended or shortened to different lengths to scan even large areas in a short period of time.
Livestream
The Livestream Sensor provides an immediate view into the underground soil and its hidden treasures. It is perfectly used in conjunction with Android video eyeglasses.
Visualizer 3D
For detailed in-depth analysis of conducted ground scans, the eXp 6000 offers the option to transfer its data via a USB stick to a computer and to then be analyzed in Visualizer 3D software.
Layout Selection
The eXp 6000 control unit contains several layouts and color schemes to optimize work under extreme light conditions like bright sunlight or dark night.
GPS Navigation
Treasure hunters who conduct many scans may enable the internal GPS tracker to log GPS coordinates along with scan values. Thus, they can easily return back to their measured areas.
Touch Screen
In addition to a multi-function control knob, the operator may use the built-in touch screen of the eXp 6000. Thus, operating the ground scanner is simple and fast.
Operating Modes
The eXp 6000 supports various operating modes that can be used to detect underground treasures, artifacts, facilities, and voids. Depending on the operator's task or application, the appropriate operating mode has to be used in conjunction with one of the measuring probes.
Ground Scan
The Ground Scan operating mode may be considered the most important function. The operator can use all available measuring probes in combination in order to create a full ground scan of an area of choice. The resulting scan image can be stored into the metal detector's control unit for additional analyses. Simply transfer the data via a USB stick to a Windows computer to utilize the Visualizer 3D software for in-depth analysis like position determination, depth and size measurements, as well as signal corrections.
Mineral Scan
For prospectors and gold seekers, the Mineral Scan operating mode may be of particular importance. This function is operated in combination with the Super Sensor to locate underground deposits of natural minerals like gold.
Tunnel Scan
The Tunnel Scan functionality is intended for all operators who are looking for voids, caves, chambers, tombs, tunnels, and so forth. This operating mode can only be used with the Tunnel Sensor to highlight potential places of non-metallic objects and anomalies.
Pin Pointer
The Pin Pointer operating mode utilizes the Super Sensor to pinpoint the exact location of detected objects. It also provides an indication of what type of metal the operator has found (ferrous vs. non-ferrous).
Magnetometer
Operators looking for ferrous metals like iron, iron oxide, stainless steel, or alloys of iron with other metals may use the operating mode Magnetometer. This function indicates the presence of ferrous metals in an audio-visual way. Furthermore, it can be used to clean ferrous-contaminated areas before conducting ground scans to search for precious non-ferrous metals like gold, silver, copper, or bronze.
Live Scan
The Live Scan operating mode can be used in conjunction with the Livestream Sensor only. The detectorist will receive scan information streamed directly onto the screen or the Video Eye Glasses of the eXp 6000.
Wireless Android Devices (Glasses and Tablet PC)
As an alternative to the folding display, the operator of the eXp 6000 ground scanner can connect any modern Android Tablet PC or Android video eyeglasses by Wi-Fi. This can be especially useful either when replacing the display or allowing additional user(s) to watch along while the operator uses the detector. Especially the video eyeglasses can support your work by bringing the screen information closer to the user's eyes and reducing the light emission of the standard display.
Both alternatives are also very helpful while giving a technical demonstration of the eXp 6000 metal detector or supervising the operator's work.
Visualizer 3D - 3D Visualization Software for eXp 6000 Ground Scanner
For additional in-depth analysis of conducted ground scans, the user of the eXp 6000 ground scanner can transfer the stored scan images to a USB stick. Those files can then consequently be opened by OKM's Visualizer 3D software to optimize, measure, and improve the recorded scan data. The visualization software has already proved its capabilities. Many treasures, buried artifacts, as well as other hidden objects have been located by evaluating measurements within Visualizer 3D.
The following functionality is included in the Visualizer 3D software:
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Color filtering
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Selection of pre-configured soil types for depth measurement
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Variable render and display options (wireframe, resolution, colors, etc.)
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View GPS location in google maps (browser and internet connection required)
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Measuring the position, size, and depth of localized treasures, artifacts, and so forth. Characterize scan images with details like description, area dimensions, and soil conditions
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Automatic and manual correction of erroneous signals (caused by probe inclination during recording)
Graphical 3D View
The graphical 3D representation indicates the existence of buried objects that have been detected underground.
Multilingual GUI
The graphical user interface (GUI) of the Visualizer 3D software comes in many different languages to support the user in the most efficient way.
Depth Measurement
By selecting the anomaly within the graphical view, the operator can easily measure its current depth.
Interpolation Filter
Some filter options like interpolation can improve the quality of the ground scan to better find hidden objects.
GPS Location
All ground scans that include valid GPS information can transform the scan field position into Google Maps.
Error Correction
In case of recording errors (probe inclination, wrong rotation, etc.) the 3D software uses error correction features.
The indicated technical specifications of the eXp 6000 ground scanner and 3d metal detector are average values only. While operating the eXp 6000 and its accessories as well as by future improvements these values may change.
Technical Specifications:
- 2 Year Warranty
- Control Unit: The Control Unit of the eXp 6000 is Powered by Wireless Power
Packs and is the Main Controller of the Complete Ground Scanning System - Waterproof: No
- Safety Class: IP40
- Air Humidity: 5 % - 75 %
- Weight: 2.98 lbs (1.35 kgs)
- Feedback: Acoustic, Visual
- Voltage: 11.8 - 14.8 VDC, 30 W Maximal
- Data Transmission Rate: 11 Mbps – 54 Mbps
- Working Memory (RAM) : 4 GB Kingston HyperX
- Data Memory : 16 GB Industrial SDCard, Class 10Storage Temperature : -4° F - 140° F (-20° C - 60° C)
- Operating Temperature : 14° F - 122° F (-10 °C – 50 °C)
- Operation Distance (line of sight to probe) : Max. 30 m
- Display: 6.5" Diagonal, 1024 x 768 Pixel TFT Color, 650 cd/qm
- Data Transmission Technology: WiFi 802.11n a/b/g, MIMO 2x2
- Dimensions (H x W x D) : 8.6" x 6.3" x 11.6" (220 x 160 x 295 mm)
- Computer : QuadCore AMD @ 2GHz, OpenGL4.2 HD Radeon GPU
- Operating Time (fully charged Power Pack, 77 °F (25 °C)) : Approx. 3 Hours
Computer, Minimum Requirements (Computer Not Included)
- CD-ROM Drive : Minimum 4x
- Processor : Minimum 1.5 GHz
- Port (Data Transmission) : USB
- Free Memory : Minimum 50 MB
- Working Memory (RAM) : Minimum 512 MB
- Graphic Card : Minimum 256 MB, OpenGL-Compatible
- Operating System : Windows Vista, Windows 7, Windows 8, Windows 10
- Super Sensor
- Length : 39" (100 cm)
- Weight : About 1.7 lbs (770 g)
- Sensor Technology : TCFX-01-A
- Receiver : Dual / Hi-Gain – Vertical - Geophysical Phase Reader – EMSR
- Telescopic Probe
- Weight : About 2.2 lbs (1 kg)
- Length : 19" - 47" (50 - 120 cm)
- Sensor Technology : TCFX-01-A
- Receiver : Dual Geophysical Phase Reader – EMSR
- Tunnel Sensor
- Length : 19" (50 cm)
- Weight : About 1.15 lbs (520 g)
- Sensor Technology : TCFX-01-A
- Receiver : Dual Geophysical Phase Reader – EMSR
- LiveStream Sensor
- Length : 19" (50 cm)
- Weight : About 1.8 lbs (820 g)
- Sensor Technology : TCFX-01-A
- Receiver : Quad Geophysical Phase Reader – EMSR
- GPS Receiver / eGPS
- Cold Start : 60 s
- Warm Start : 1 s
- Input Voltage : 5 V DC
- Data Transfer Rate : 1 s
- Weight : About .13 lbs (60 g)
- Input Current (typical) : 46 mA
- Input Current (maximum) : 350 mA
- Dimensions : 2" x 2" x .78" (50 x 50 x 20 mm)
Features:
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Detection of metals, cavities, gold, and buried objects
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Includes 4 Sensors: Telescopic Probe, Super Sensor, Livestream Sensor, and Tunnel Sensor
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6 Operation Modes: Ground Scan, Tunnel Scan, Magnetometer, Mineral Scan, PinPointer, and Live Scan
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Touch Screen: Next to a multi-function control knob the operator may use the built-in Touch Screen of the eXp 6000. Thus, operating the Ground Scanner is simple and fast
-
Layout Selection: The eXp 6000 control unit contains several layouts and color schemes to optimize work done under extreme light conditions such as bright sunlight or dark night
-
Orientation Sensor: Each measuring probe is equipped with an Orientation Sensor to assist in conducting scan images of high quality. This helps users to keep the probe level to the ground
-
Visualizer 3DD: For detailed in-depth analysis of conducted ground scans, the eXp 6000 offers the option to transfer its data via a USB stick to a computer with Visualizer 3D software
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Wireless Technology: Easy handling is enabled as the detector operates without any cables by instead using wireless Wi-Fi Technology. All probes transmit data wirelessly to the Telescopic Rod Assembly and Control Unit
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Livestream: The Livestream Sensor allows an immediate view into the underground soil and its hidden treasures. It is perfectly used in conjunction with Android video eye glasses.
-
Telescopic Probe: One of OKM’s unique inventions is this measuring probe. The Telescopic Probe can be extended or shortened to different lengths to scan even large areas in short period of time.
-
GPS Navigation: Treasure hunters who conduct many scans may enable the Internal GPS Tracker to log GPS Coordinates along with Scan Values. Thus, operates can easily re-locate already visited areas.
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Multilingual GUI: Offers a Graphical User Interface (GUI) in multiple languages to support operators to the best of our ability. All menu elements and dialogs have been translated into more than 12 languages.
Accessories for eXp 6000 Ground Scanner & Metal Detector
The eXp 6000 metal detector and 3D ground scanner are available in 2 pre-configured packages:
Professional (the basic package) and Professional PLUS (the complete package).
eXp 6000 Control Unit
The control unit is the main processing unit of the 3D metal detector. It is equipped with a modern touch screen, automatic brightness control, and various graphical layouts. All operating modes of the ground scanner will be controlled by this unit.
Professional: 1x
Professional Plus: 1x
Telescopic Rod Assembly
The telescopic rod assembly is used to supply the measuring probes with power. It also forwards the measured values from the connected antennas/sensors to the control unit of the eXp 6000 ground scanner via Wi-Fi. Thus, cables are no longer needed to operate the 3D metal detector. Additionally, the telescopic rod assembly has a built-in GPS receiver that allows for easy embedding of GPS information into a ground scan (but only if activated by the user).
Professional: 1x
Professional Plus: 1x
Power Pack
The Power Pack is utilized by the control unit as well as the telescopic rod assembly as its power supply. It provides an indication of its charging state via LED.
Professional: 2x
Professional Plus: 4x
Charger, Docking Station, and Travel Adapter
To recharge the Power Packs, a docking station and charger is required which is automatically included in any of the eXp 6000 packages. Furthermore, we send you a travel adapter for a complete charging accessories package in order to ensure the Power Packs can be recharged worldwide.
Professional: 2x
Professional Plus: 2x
Wireless Headphones
The eXp 6000 ground scanner can be operated with standard wired headphones, wireless Bluetooth headphones, or simply by using the internal speaker. For maximum comfort, wireless Bluetooth headphones come included in each of our packages.
Professional: 1x
Professional Plus: 1x
USB Stick
Transferring scanned images from the eXp 6000 control unit to the Visualizer 3D software is very easy. Simply place the USB stick inside the control unit and copy all files across, then insert the USB stick into a Windows computer or Windows Tablet PC to view the files in the Visualizer 3D program.
Professional: 1x
Professional Plus: 1x
3D Software (Visualizer 3D)
The Visualizer 3D software is used to optimize scan images that have been conducted with the eXp 6000 ground scanner and 3D metal detector. The software is able to determine the depth and size of detected objects, among many other functions.
Professional: 1x
Professional Plus: 1x
External GPS Receiver
The external GPS receiver is mainly used for pure navigation purposes after conducting a ground scan with GPS information. The user is now able to navigate to this place by using the external GPS receiver without first having to activate the telescopic rod assembly.
Professional: -
Professional Plus: 1x
Waterproof and Shock Resistant Peli Case
The eXp 6000 metal detector and 3D ground scanner is held inside a shock-resistant and waterproof Peli case and thus protected against environmental influences. This also makes the detector perfectly safe for traveling and shipping.
Professional: 1x
Professional Plus: 1x
Telescopic Probe
The telescopic probe is an invention of OKM to reduce the number of ground scanning probes users needed to take with previous eXp detectors. Thus, the operator can decide whether he wants to use a smaller extension to find small objects or a larger extension for larger objects.
Professional: 1x
Professional Plus: 1x
Super Sensor
The Super Sensor is a very high-resolution measuring probe that locates even small metallic objects. This is also one of the best ground scanner probes to find natural gold minerals. Not only will gold miners like the Super Sensor but also treasure hunters find buried ancient treasures, jewelry, and other historic artifacts.
Professional: 1x
Professional Plus: 1x
Tunnel Sensor
The Tunnel Sensor is used to detect underground tunnels, caves, shelters, graves or sepulchers. Irrespective of the detection of metallic objects the strength of this probe is the location of underground voids.
Professional: Optional
Professional Plus: 1x
LiveStream Sensor
Treasure hunters will love the Livestream Sensor because it enables the direct receipt of views into the underground and the scanning of a larger area in a short timeframe. Thus, the operator can make hassle-free decisions about underground situations.
Professional: Optional
Professional Plus: 1x
Android Video Eye Glasses
Using the Android video eye glasses with the eXp 6000 ground scanner brings the screen directly in front of your eyes. The glasses are completely portable, wireless, and come equipped with a rechargeable battery.
Professional: Optional
Professional Plus: 1x
Android / Windows Tablet PC
For easy field operation, the Visualizer 3D software may be loaded into a mobile Windows Tablet PC. The eXp 6000 operators can then analyze scan images quickly with the Visualizer 3D program.
Most often, small teams of people work together to scan a field. In such cases, it can be beneficial to watch the operator see how the scan images are created. By connecting an Android Tablet PC or even the Android video eyeglasses all participants can follow the operators on a separate screen.
Professional: Optional
Professional Plus: Optional
Please Read Before Purchasing
USA Customers
We now ship all OKM products from the USA, please allow up to 3-7 days to receive this product.
International Customers Outside of the USA
Import Duties, Taxes, Shipping costs, and any potential charges are not included in the item price. These potential charges are the customer's responsibility. Please email us at support@modernmetaldetectors.com to tell us which country you would like this product shipped to and we can tell you the cost of shipment. Please also check with your country's customs office to determine if you are liable to pay import taxes prior to buying.
Shipping
Shipping |
Our goal is to keep the ordering process as simple as possible.
We offer free shipping on orders over $250.
Shipping times vary from 1-5 business days on average.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
Order Confirmation:
- You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
- As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
- If your item is on backorder or unavailable, we will reach out to you via email.
- If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Order Shipment:
- If your order is stock and your credit card is approved by our fraud guarantee department, the metal detector ordered will ship within 1-2 business days from the date of your order.
- We will send you the tracking information within 24 hours to the email address you provided when checking out.
- We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).
- Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
- Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost.
- We do not offer Cash On Delivery.
- A phone number is required by the freight company so a delivery appointment can be made.
- Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
- A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
- Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the metal detectors ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our metal detectors to your country.
- As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
- To avoid a delay in receiving your order from customs, consider the following:
- Provide us with a phone number where you can be reached by customs when your metal detector arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
- Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
- We do not refund original shipping charges for goods that are refused for delivery at customs.
- We will deduct all additional fees resulting from refused international shipments from your refund.
- If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
- If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
- We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
- If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@modernmetaldetectors.com
Damages:
- Please inspect the packaging of your items when they arrive.
- If there are any metal detectors damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
- If your item(s) do arrive damaged, please send photos to support@modernmetaldetectors.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
- All orders canceled after we have charged you are subject to an administration fee equal to $45, this is to cover the cost we have to pay to our payment processor. If you order an OKM product and cancel after 24 hours there is a 15% admin fee if it has not shipped and a 25% restocking fee if it has shipped. This is a fee that covers administrative and shipment fees.
- If your item is on backorder and you accept the backorder, we will hold your payment until the metal detector ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
- If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Backorders:
- From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a metal detector sooner.
- The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
- If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.
- Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment
- When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
- You need to be at the delivery address during the delivery window to receive and sign for the item.
- The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
- Please make sure the phone number you entered at checkout is a good number to contact you at.
- Don't screen your calls until your item has been delivered.
- The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
- Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
- Carton damage requires visual inspection of contents of the unit.
- Modern Metal Detectors recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Modern Metal Detectors immediately.
- IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
- Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed product:
- Refuse shipment
- Sign carrier paperwork: “Carton damaged and refused”
- Notify Modern Metal Detectors immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@modernmetaldetectors.com
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