Minelab Pro-Find 35 Pinpointer | Modern Metal Detectors
Cart
cload
48-HOUR SALE NOW ON! Get Free Shipping Over $250 & No Sales Tax - Sale Ends 11:59PM MST
48-HOUR SALE! Call (800) 871-0285 For The Best Deal
Business Seals

Minelab Pro-Find 35 Pinpointer

SKU: 3226-0003
$99.00 $129.00
You Save: $30.00 24%
Checkout Secure

  • Image of Free Shipping Over $250

    Free Shipping Over $250
  • Image of Fast Delivery 1-5 Business Days

    Fast Delivery 1-5 Business Days
  • Image of No Sales Tax

    No Sales Tax
  • Image of Price Match Guarantee

    Price Match Guarantee
  • Questions? Call Us to Order (800) 871-0285

 Pro-Find 35 Pinpointer by Minelab

The Minelab Pro-Find 35 Pinpointer contains a whole host of features, such as:

  1. Adjustable Sensitivity
  2. Two-Mode Operation
  3. Waterproof to 3 m (10-ft) - Strong waterproof design ideal for beach and river pinpointing. The perfect partner for a waterproof detector.  
  4.  Detector Interference Free (DIF) technology

The DIF technology significantly decreases interference with a working metal detector, when the pinpointer is switched off, by releasing the pinpointer coil’s magnetic field.​

Another excellent feature that some detectorists may find very helpful is a lost alarm that will sound after a period of inactive use. This makes it easy to locate your forgotten pinpointer so you never leave it behind!

The Pro-Find Series pinpointers help you to precisely locate targets inside a small hole or crevice where a metal detector coil cannot fit. This results in smaller holes, less environmental disturbance, and faster target recovery time.

Included Items

  • Holster
  • Lanyard
  • 9V PP3 Battery
  • Multi-Language Instructions

 

 Features

  • DIF Technology: Significantly Reduces Interference with an Operating Metal Detector
  • Waterproof to 10-ft (3m) : Rugged Waterproof Design Ideal for Beach and River Pinpointing
  • High Visibility: The PRO-FIND is Bright and Easily Visible, So you Won’t Leave it Behind After you Dig
  • Ferrous Tone ID: Two Different Responses Help you to Identify Ferrous Junk from Nonferrous Treasure
  • Lost-Alarm: Alarm that will Sound After a Period of Inactive Use. This Makes it Easy to Locate your Forgotten Pinpointer
  • Audio & Vibration Indication: Audio Tones and Vibration Intensify as the Probe Approaches the Target, Even Underwater
  • Adjustable Sensitivity: 5 Sensitivity Levels Allow you to Adjust for Maximum Depth and Minimum Noise in All Ground Conditions

 

Specifications:

  • LED Flashlight: Yes
  • Length : 9.3" (237 mm)
  • Weight: 6.82 oz (193 g)
  • Vibration Indication: Yes
  • Audio Indication: On, Off
  • Battery : 9V PP3 (included)
  • Battery Life: 30 Hours Nominal
  • Sensitivity: Adjustable (5 levels)
  • Waterproof: Waterproof to 3 m (10-ft)
  • Target Identification: Ferrous Tone ID

 

Shipping

Our goal is to keep the ordering process as simple as possible.

We offer free shipping on orders over $250.

Shipping times vary from 1-5 business days on average.

Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

Order Confirmation:

  • You will receive an order confirmation email as soon as you place your order.  This means that we have authorized your credit card for the purchase and are preparing your order for shipment.  
  • As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.  
  • If your item is on backorder or unavailable, we will reach out to you via email.
  • If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

Order Shipment:

    • If your order is stock and your credit card is approved by our fraud guarantee department, the metal detector ordered will ship within 1-2 business days from the date of your order.  
    • We will send you the tracking information within 24 hours to the email address you provided when checking out.  
    • We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).  
    • Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
    • Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost. 
    • We do not offer Cash On Delivery.  
    • A phone number is required by the freight company so a delivery appointment can be made.  
    • Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.   
    • A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.

  • Note to international customers: We can ship worldwide where allowed by the Manufacturer. You are responsible for any and all duties or taxes that may apply. (see details below)
    • Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the metal detectors ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our metal detectors to your country.

    • As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
    • To avoid a delay in receiving your order from customs, consider the following:
    • Provide us with a phone number where you can be reached by customs when your metal detector arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
    • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
    • We do not refund original shipping charges for goods that are refused for delivery at customs.
    • We will deduct all additional fees resulting from refused international shipments from your refund.
    • If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
    • If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
    • We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
    • If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@modernmetaldetectors.com

    Damages:

    • Please inspect the packaging of your items when they arrive.
    • If there are any metal detectors damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.  
    • If your item(s) do arrive damaged, please send photos to support@modernmetaldetectors.com and we will process an insurance claim on your behalf.

    Cancellations & Refunds:

    • All orders canceled after we have charged you are subject to an administration fee equal to $45, this is to cover the cost we have to pay to our payment processor. If you order an OKM product and cancel after 24 hours there is a 15% admin fee if it has not shipped and a 25% restocking fee if it has shipped. This is a fee that covers administrative and shipment fees. 
    • If your item is on backorder and you accept the backorder, we will hold your payment until the metal detector ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. 
    • If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

    Backorders:

    • From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a metal detector sooner.
    • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
    • If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether. 
    • Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 

    This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. 

    Important Freight LTL Shipment

    1. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
    2. You need to be at the delivery address during the delivery window to receive and sign for the item. 
    3. The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame. 
    4. Please make sure the phone number you entered at checkout is a good number to contact you at.
    5. Don't screen your calls until your item has been delivered. 
    6. The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door. 
    7. Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.

    How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):

    • Carton damage requires visual inspection of contents of the unit. 
    • Modern Metal Detectors recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Modern Metal Detectors immediately. 
    • IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage. 
    • Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier

    Carton packaging has excessive damage with the exposed product:

    • Refuse shipment
    • Sign carrier paperwork: “Carton damaged and refused”
    • Notify Modern Metal Detectors immediately.

     

    If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@modernmetaldetectors.com

    Customer Reviews

    Based on 9 reviews
    78%
    (7)
    0%
    (0)
    11%
    (1)
    0%
    (0)
    11%
    (1)
    P
    Paul Ruffin
    nice metal detector

    looks good haven't used it yet. but can't wait

    N
    Nicholas Massingill
    Great product!

    This little hand held pointer is worth every penny. It came with the required 9 volt battery and a belt holder. It has sensitivity buttons that are easy to adjust while digging around in the dirt trying to find your treasure. This appears to be very well built and rugged also. Overall I have no complaints and recommend this to any one who is or wants to get into metal detecting.

    R
    Robert Lombardi

    Minelab Pro-Find 35 Pinpointer

    P
    Perry Kyle
    Minelab 35 pinpointer

    A very fine product and I recommended it

    F
    Frank Constantine
    Unit was defective

    Unit worked the first time I used it. The second time I had it out it would shut itself off after about a minute. Took it home read the manual and found out I could do a factory reset. Did the reset but it had no effect on it. Called Modern Metal Detectors since I only had it for 5 days and they told me they couldn’t help me I needed to call Minelab. The guy I talked to at MMD’s said he would send me out the Minelab contact information within the hour. I finally got an email 3 days later. Not a happy camper here. Fortunately after waiting 2 hours and no e-mail I called Minelab support on my own and shipped it to them and that’s where it is now. I am still waiting to hear from them. I will rate the whole experience a 0 out of 10.

    Frank

    Hi Frank,

    I'm sorry to hear about the frustrating experience you've had with your pinpointer. It must have been disappointing to have such a promising start, only to encounter issues shortly after. Technical malfunctions can indeed be disheartening, especially when you've followed all the troubleshooting steps outlined in the manual.

    We apologize that your initial attempt to seek help from us didn't yield a satisfactory response. Our customer support is crucial in such situations, and our delay in providing the necessary contact information for Minelab certainly added to your dissatisfaction.

    While I understand that you reached out to Minelab on your own and have already shipped the unit to them, it's still regrettable that you had to endure additional wait time to get the process started. We hope that Minelab's support team will address the issue promptly and efficiently once they receive your pinpointer.

    Please know that we take your feedback seriously, and we will also follow up to ensure that such delays and unhelpful responses are not repeated in the future.

    We sincerely apologize for the inconvenience this has caused you and understand that your overall experience has been far from satisfactory. Once Minelab completes their evaluation and addresses the issue with your pinpointer, we hope it will perform at its best, providing you with the reliable and enjoyable experience we strive to deliver to our customers.

    If there's anything else we can do to assist you during this process or any further feedback you'd like to share, please don't hesitate to reach out to us directly. We value your business and want to make sure you are completely satisfied with your purchase.

    Thank you for bringing this matter to our attention, and we hope to have the opportunity to make things right and restore your faith in our products and customer service.

    Best regards,
    Modern Metal Detectors

    QUESTIONS & ANSWERS

    Ask a Question
    • What frequency does the Minelab Pro-Find 35 Pinpointer have/use?

      The Minelab Pro-Find 35 Pinpointer operates at a frequency of approximately 12 kHz. This frequency is commonly used in metal detectors and pinpointers to detect a wide range of metallic targets.

    Description

     Pro-Find 35 Pinpointer by Minelab

    The Minelab Pro-Find 35 Pinpointer contains a whole host of features, such as:

    1. Adjustable Sensitivity
    2. Two-Mode Operation
    3. Waterproof to 3 m (10-ft) - Strong waterproof design ideal for beach and river pinpointing. The perfect partner for a waterproof detector.  
    4.  Detector Interference Free (DIF) technology

    The DIF technology significantly decreases interference with a working metal detector, when the pinpointer is switched off, by releasing the pinpointer coil’s magnetic field.​

    Another excellent feature that some detectorists may find very helpful is a lost alarm that will sound after a period of inactive use. This makes it easy to locate your forgotten pinpointer so you never leave it behind!

    The Pro-Find Series pinpointers help you to precisely locate targets inside a small hole or crevice where a metal detector coil cannot fit. This results in smaller holes, less environmental disturbance, and faster target recovery time.

    Included Items

    • Holster
    • Lanyard
    • 9V PP3 Battery
    • Multi-Language Instructions

     

     Features

    • DIF Technology: Significantly Reduces Interference with an Operating Metal Detector
    • Waterproof to 10-ft (3m) : Rugged Waterproof Design Ideal for Beach and River Pinpointing
    • High Visibility: The PRO-FIND is Bright and Easily Visible, So you Won’t Leave it Behind After you Dig
    • Ferrous Tone ID: Two Different Responses Help you to Identify Ferrous Junk from Nonferrous Treasure
    • Lost-Alarm: Alarm that will Sound After a Period of Inactive Use. This Makes it Easy to Locate your Forgotten Pinpointer
    • Audio & Vibration Indication: Audio Tones and Vibration Intensify as the Probe Approaches the Target, Even Underwater
    • Adjustable Sensitivity: 5 Sensitivity Levels Allow you to Adjust for Maximum Depth and Minimum Noise in All Ground Conditions

     

    Specifications:

    • LED Flashlight: Yes
    • Length : 9.3" (237 mm)
    • Weight: 6.82 oz (193 g)
    • Vibration Indication: Yes
    • Audio Indication: On, Off
    • Battery : 9V PP3 (included)
    • Battery Life: 30 Hours Nominal
    • Sensitivity: Adjustable (5 levels)
    • Waterproof: Waterproof to 3 m (10-ft)
    • Target Identification: Ferrous Tone ID

     

    Shipping

    Shipping

    Our goal is to keep the ordering process as simple as possible.

    We offer free shipping on orders over $250.

    Shipping times vary from 1-5 business days on average.

    Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

    Order Confirmation:

    • You will receive an order confirmation email as soon as you place your order.  This means that we have authorized your credit card for the purchase and are preparing your order for shipment.  
    • As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.  
    • If your item is on backorder or unavailable, we will reach out to you via email.
    • If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

    Order Shipment:

      • If your order is stock and your credit card is approved by our fraud guarantee department, the metal detector ordered will ship within 1-2 business days from the date of your order.  
      • We will send you the tracking information within 24 hours to the email address you provided when checking out.  
      • We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).  
      • Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
      • Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost. 
      • We do not offer Cash On Delivery.  
      • A phone number is required by the freight company so a delivery appointment can be made.  
      • Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.   
      • A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.

  • Note to international customers: We can ship worldwide where allowed by the Manufacturer. You are responsible for any and all duties or taxes that may apply. (see details below)
    • Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the metal detectors ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our metal detectors to your country.

    • As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
    • To avoid a delay in receiving your order from customs, consider the following:
    • Provide us with a phone number where you can be reached by customs when your metal detector arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
    • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
    • We do not refund original shipping charges for goods that are refused for delivery at customs.
    • We will deduct all additional fees resulting from refused international shipments from your refund.
    • If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
    • If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
    • We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
    • If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@modernmetaldetectors.com

    Damages:

    • Please inspect the packaging of your items when they arrive.
    • If there are any metal detectors damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.  
    • If your item(s) do arrive damaged, please send photos to support@modernmetaldetectors.com and we will process an insurance claim on your behalf.

    Cancellations & Refunds:

    • All orders canceled after we have charged you are subject to an administration fee equal to $45, this is to cover the cost we have to pay to our payment processor. If you order an OKM product and cancel after 24 hours there is a 15% admin fee if it has not shipped and a 25% restocking fee if it has shipped. This is a fee that covers administrative and shipment fees. 
    • If your item is on backorder and you accept the backorder, we will hold your payment until the metal detector ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. 
    • If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

    Backorders:

    • From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a metal detector sooner.
    • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
    • If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether. 
    • Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 

    This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. 

    Important Freight LTL Shipment

    1. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
    2. You need to be at the delivery address during the delivery window to receive and sign for the item. 
    3. The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame. 
    4. Please make sure the phone number you entered at checkout is a good number to contact you at.
    5. Don't screen your calls until your item has been delivered. 
    6. The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door. 
    7. Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.

    How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):

    • Carton damage requires visual inspection of contents of the unit. 
    • Modern Metal Detectors recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Modern Metal Detectors immediately. 
    • IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage. 
    • Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier

    Carton packaging has excessive damage with the exposed product:

    • Refuse shipment
    • Sign carrier paperwork: “Carton damaged and refused”
    • Notify Modern Metal Detectors immediately.

     

    If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@modernmetaldetectors.com

    Reviews

    Product Q&A

    QUESTIONS & ANSWERS

    Ask a Question
    • What frequency does the Minelab Pro-Find 35 Pinpointer have/use?

      The Minelab Pro-Find 35 Pinpointer operates at a frequency of approximately 12 kHz. This frequency is commonly used in metal detectors and pinpointers to detect a wide range of metallic targets.

    Minelab Pro-Find 35 Pinpointer

    Minelab Pro-Find 35 Pinpointer

    $99.00 $129.00
    Minelab Pro-Find 35 Pinpointer

    Minelab Pro-Find 35 Pinpointer

    $99.00 $129.00
    You Save: $30.00 24%

    Customer Reviews

    Based on 9 reviews
    78%
    (7)
    0%
    (0)
    11%
    (1)
    0%
    (0)
    11%
    (1)
    P
    Paul Ruffin
    nice metal detector

    looks good haven't used it yet. but can't wait

    N
    Nicholas Massingill
    Great product!

    This little hand held pointer is worth every penny. It came with the required 9 volt battery and a belt holder. It has sensitivity buttons that are easy to adjust while digging around in the dirt trying to find your treasure. This appears to be very well built and rugged also. Overall I have no complaints and recommend this to any one who is or wants to get into metal detecting.

    R
    Robert Lombardi

    Minelab Pro-Find 35 Pinpointer

    P
    Perry Kyle
    Minelab 35 pinpointer

    A very fine product and I recommended it

    F
    Frank Constantine
    Unit was defective

    Unit worked the first time I used it. The second time I had it out it would shut itself off after about a minute. Took it home read the manual and found out I could do a factory reset. Did the reset but it had no effect on it. Called Modern Metal Detectors since I only had it for 5 days and they told me they couldn’t help me I needed to call Minelab. The guy I talked to at MMD’s said he would send me out the Minelab contact information within the hour. I finally got an email 3 days later. Not a happy camper here. Fortunately after waiting 2 hours and no e-mail I called Minelab support on my own and shipped it to them and that’s where it is now. I am still waiting to hear from them. I will rate the whole experience a 0 out of 10.

    Frank

    Hi Frank,

    I'm sorry to hear about the frustrating experience you've had with your pinpointer. It must have been disappointing to have such a promising start, only to encounter issues shortly after. Technical malfunctions can indeed be disheartening, especially when you've followed all the troubleshooting steps outlined in the manual.

    We apologize that your initial attempt to seek help from us didn't yield a satisfactory response. Our customer support is crucial in such situations, and our delay in providing the necessary contact information for Minelab certainly added to your dissatisfaction.

    While I understand that you reached out to Minelab on your own and have already shipped the unit to them, it's still regrettable that you had to endure additional wait time to get the process started. We hope that Minelab's support team will address the issue promptly and efficiently once they receive your pinpointer.

    Please know that we take your feedback seriously, and we will also follow up to ensure that such delays and unhelpful responses are not repeated in the future.

    We sincerely apologize for the inconvenience this has caused you and understand that your overall experience has been far from satisfactory. Once Minelab completes their evaluation and addresses the issue with your pinpointer, we hope it will perform at its best, providing you with the reliable and enjoyable experience we strive to deliver to our customers.

    If there's anything else we can do to assist you during this process or any further feedback you'd like to share, please don't hesitate to reach out to us directly. We value your business and want to make sure you are completely satisfied with your purchase.

    Thank you for bringing this matter to our attention, and we hope to have the opportunity to make things right and restore your faith in our products and customer service.

    Best regards,
    Modern Metal Detectors