Minelab Equinox 800 Metal Detector for $798.98 with Free 6" Coil
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Minelab Equinox 800 Metal Detector with Free 6" Coil

SKU: 3720-0002 + P3011-0333 PROMO
$798.98 $1,269.00
You Save: $470.02 38%
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  • Questions? Call Us to Order (800) 871-0285

Equinox 800 Metal Detector by Minelab with Free 6" Coil

 


Are you looking to upgrade to a high-performance detector that obsoletes all single-frequency VLF detectors?


Free Gifts Included with Your Metal Detector Purchase!

Please take advantage of our Limited Time Free Gift Promo at Modern Metal Detectors! Get free metal-detecting gifts with your purchase to enhance your detecting experience. Please note that gifts are not included with Military Discount orders, as per Minelab’s policy. Don’t miss out on this exciting offer!


Minelab Metal Detector Minelab Equinox 700 Metal Detector

Package Includes:

  • Minelab Equinox 800 Metal Detector
  • EQX 11" Double-D Smart Coil and Cover
  • ML 80 Wireless Bluetooth / apt-X Low Latency Headphones with Hard Shell Case
  • ML 80 Instruction Sheet
  • WM 08 Wireless Audio Module
  • Multi-Language Screen Protectors
  • Adjustable Armrest
  • USB Charging Cable with Magnetic Connector
  • Auxiliary Cable
  • Latest Software: We only ship the most up-to-date models from Minelab 
  • Free Gifts from Modern Metal Detectors (see above)
  • Fast & Free Shipping 1-5 days 
  • No Sales Tax 
  • Warranty: 3-Years Manufacturers
  • Limited Time Minelab Promo SAVE $150.02 and get a Free 6" Coil worth $209! : The Equinox 800 Metal Detector is normally $949. Until Dec 16th, 2024 it is $798.98 and you get a FREE 6" Coil. 



4 Detect Modes

The Equinox 800 has been created for the serious coin & treasure enthusiast for just that! This all-terrain multi-purpose detector is also suitable for new detectorists, as it has 4 multi pre-set modes for various locations. 



Minelab’s Equinox Series features Multi-IQ simultaneous multi-frequency technology. This state-of-the-art technology fuses fast recovery speed with low-latency wireless audio in a lightweight waterproof device.

The Minelab Equinox 800 metal detector will allow you to take on any terrain for any purpose. It is also very adaptable for all target types and ground conditions. Simply select your detecting location and the device will automatically adjust for you to detect right from the box. 

Minelab Equinox 800 LED Screen

Equally adaptable for all target types and ground conditions. Just select your detecting location and go! Make sure you stand out and obsolete all other single-frequency VLF detectors with the Equinox 800!

 

Representing our most outstanding coin & treasure introduction since the release of the CTX 3030 in 2012, Minelab is pleased to launch the new EQUINOX Series Metal Detectors.

Minelab Equinox 800

 

Features

  • 4 Detect Modes: (Park, Field, Beach, Gold)
  • 6 Frequency Options: (Multi, 5kHz, 10kHz, 15kHz, 20kHz, 40kHz)
  • Total Weight : 2.96 lbs (1.34 kgs)
  • Bluetooth Headphones and WM 08 Wireless Module Supplied
  • 3-Year Warranty for Control Unit and Search Coil
  • 1-Year Warranty for Lithium-Ion Battery

 

Specifications

  •  Product Dimensions 26.5x12.5x5.0
  • Total Weight : 2.96 lbs (1.34 kgs)
  • Best for Beach, Beginner, Coin, Gold, Relic
  • Warranty Yes 3 Years
  • Interchangeable Search Coil Yes
  • Technology Multi-IQ
  • Arm Rest Adjustable
  • Arm Rest Strap Yes
  • Adjustable Shaft Yes
  • Assembled Length Max: 56.7 inches
  • Assembled Length Min: 56.7 inches
  • Apps None
  • GPS No
  • Audio Tones Yes
  • Depth Indication Yes
  • Control Box Mount Standard
  • Frequencies 5kHz, 10kHz, 15kHz, 20kHz, 40kHz, Multi
  • Number of Frequencies 6
  • Programmable Target Id Yes
  • Target Id Segments 50
  • Target Id Yes
  • Threshold Adjustable
  • Discrimination Adjustable
  • Pinpoint Mode Yes
  • Ground Balance Automatic, Manual
  • Vibration Mode No
  • Search Modes 4
  • Search Mode Types Beach, Field, Gold, Park
  • Search Flashlight No
  • Display Type LCD
  • Backlit Display Yes
  • Volume Control Yes
  • Headphone Jack 3.5mm (1/8")
  • Bluetooth Compatible Yes
  • Interchangeable Headphones Yes
  • Battery Type Lithium-Ion
  • Battery Quantity 1
  • Battery Life: 12 hours
  • Rechargeable System: Yes
  • Exclusive Features Innovative Multi-Frequency Technology, Bluetooth Headphones with WM 08 Wireless Module Included

 

 

Multi - IQ Technology

Equinox 800 Multi IQ

Simultaneous Multi-Frequency

Intelligently Designed, Simultaneous Multi-Frequency for maximum performance, plus a wide range of single frequencies.

Low frequencies give more depth on large targets, and high frequencies are usually more sensitive to small targets.

With EQUINOX you can operate across the full spectrum of frequencies simultaneously for maximum results.

 

Equinox 800 Multi IQ Technology

 

* 20 kHz and 40 kHz are NOT available as single operating frequencies in EQUINOX 600. The Multi-IQ frequency range shown applies to both EQUINOX 600 and 800. This diagram is representative only. Actual sensitivity levels will depend upon target types and sizes, ground conditions, and detector settings. 

 

 “EQUINOX, with Multi-IQ, will obsolete all the traditional VLF detectors that enthusiasts have been using for decades.” –Minelab Electronics Pty Ltd.

 

Fully Waterproof

The Minelab Equinox 800 is fully submersible, ideal for detecting at the beach and in rivers, streams and lakes. (3m / 10-feet)

 

Lightweight & Easy to Move

Rugged and lightweight at

 

2.96 lbs (1.34 kgs), its construction allows you to enjoy long detecting sessions in any environment. 

 

High-Speed Wireless Audio

Experience ultra-fast wireless audio with the WM 08, or use fast aptX™ Low Latency / Bluetooth headphones.

 

Eight Custom Search Profiles

Each Detect Mode features 2 custom Search Profiles so you can save your favorite settings in each mode.

 

Fast & Accurate Target ID

Fast recovery speed with accurate Target ID ensures you won’t miss any valuable targets amongst the trash.

 

Advanced Settings

Gain even more control of your detector audio with Advanced Settings; you decide how much target information you hear.

 

Gold Detecting Mode

Gold Mode operates the high single frequencies of either 20 kHz or 40 kHz to detect gold nuggets in mineralized soils.

  

User Interface

The clear LCD features large Target ID numbers so you can see your target ID at a glance. All of the information you need when detecting is right there in front of you.

Detect Modes and operating frequency can be instantly changed at the push of a button for a dynamic and uninterrupted detecting experience.

The Equinox 800 user interface, gives you many options to: 

  • Change the Detect Mode, Frequency, and Sensitivity at any time.
  • Create your own notch discrimination patterns to ignore unwanted targets.
  • Activate All-Metal mode to temporarily disable the current discrimination pattern.
  • Activate Pinpoint mode to zero in on a promising target so that you know exactly where to dig.
  • Adjust an array of essential and advanced detecting functions including Noise Cancel, Ground Balance, Volume Adjust, Threshold Level, Target Tone, Accept / Reject, and Recovery Speed.
  • Customize Advanced Settings to change the way detections are heard, by selecting the number, pitch, and volume of your detection signals.
  • View the status of your battery and wireless audio device connections.

Plus much more!

 

 

Minelab Offers a Military Discount of 15% OFF any Metal Detectors!

  • The discount is available to any past or present military personnel.
  • Military Paperwork must be in the same name as the individual placing the order.
  • Only 1 Metal Detector will be discounted per individual, per calendar year. 
  • To qualify we will need to see original proof of your Military paperwork for a discount. Acceptable documents include DD214, Driver’s License (if it is noted “Veteran” on License), Certificate highlighting a branch of service, VA Card, or another document you feel qualifies. 
  • The discount is only on the factory-shipped machine with factory-included accessories. The free accessories from Modern Metal Detectors are not included. 
  • To receive the 15% OFF discount you must use Code: ML15 on the checkout page. 

Please Note: No items will be shipped until we have the proper paperwork outlined. 

After purchasing with the discount code, please email us your original proof of your military paperwork to support@modernmetaldetectors.com

     

      Download: Instruction Manual English


    BUY NOW!

    Order a Minelab Equinox 800 Metal Detector Metal Detector from ModernMetalDetectors.com. Free shipping on all of our Minelab metal detectors. Buy today and get a discount, free shipping, no sales tax and free gifts!

     

     

     

    Shipping

    Our goal is to keep the ordering process as simple as possible.

    We offer free shipping on orders over $250.

    Shipping times vary from 1-5 business days on average.

    Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

    Order Confirmation:

    • You will receive an order confirmation email as soon as you place your order.  This means that we have authorized your credit card for the purchase and are preparing your order for shipment.  
    • As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.  
    • If your item is on backorder or unavailable, we will reach out to you via email.
    • If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

    Order Shipment:

      • If your order is stock and your credit card is approved by our fraud guarantee department, the metal detector ordered will ship within 1-2 business days from the date of your order.  
      • We will send you the tracking information within 24 hours to the email address you provided when checking out.  
      • We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).  
      • Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
      • Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost. 
      • We do not offer Cash On Delivery.  
      • A phone number is required by the freight company so a delivery appointment can be made.  
      • Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.   
      • A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.

  • Note to international customers: We can ship worldwide where allowed by the Manufacturer. You are responsible for any and all duties or taxes that may apply. (see details below)
    • Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the metal detectors ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our metal detectors to your country.

    • As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
    • To avoid a delay in receiving your order from customs, consider the following:
    • Provide us with a phone number where you can be reached by customs when your metal detector arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
    • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
    • We do not refund original shipping charges for goods that are refused for delivery at customs.
    • We will deduct all additional fees resulting from refused international shipments from your refund.
    • If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
    • If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
    • We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
    • If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@modernmetaldetectors.com

    Damages:

    • Please inspect the packaging of your items when they arrive.
    • If there are any metal detectors damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.  
    • If your item(s) do arrive damaged, please send photos to support@modernmetaldetectors.com and we will process an insurance claim on your behalf.

    Cancellations & Refunds:

    • All orders canceled after we have charged you are subject to an administration fee equal to $45, this is to cover the cost we have to pay to our payment processor. If you order an OKM product and cancel after 24 hours there is a 15% admin fee if it has not shipped and a 25% restocking fee if it has shipped. This is a fee that covers administrative and shipment fees. 
    • If your item is on backorder and you accept the backorder, we will hold your payment until the metal detector ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. 
    • If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

    Backorders:

    • From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a metal detector sooner.
    • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
    • If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether. 
    • Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 

    This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. 

    Important Freight LTL Shipment

    1. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
    2. You need to be at the delivery address during the delivery window to receive and sign for the item. 
    3. The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame. 
    4. Please make sure the phone number you entered at checkout is a good number to contact you at.
    5. Don't screen your calls until your item has been delivered. 
    6. The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door. 
    7. Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.

    How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):

    • Carton damage requires visual inspection of contents of the unit. 
    • Modern Metal Detectors recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Modern Metal Detectors immediately. 
    • IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage. 
    • Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier

    Carton packaging has excessive damage with the exposed product:

    • Refuse shipment
    • Sign carrier paperwork: “Carton damaged and refused”
    • Notify Modern Metal Detectors immediately.

     

    If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@modernmetaldetectors.com

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    Description


    Equinox 800 Metal Detector by Minelab with Free 6" Coil

     


    Are you looking to upgrade to a high-performance detector that obsoletes all single-frequency VLF detectors?


    Free Gifts Included with Your Metal Detector Purchase!

    Please take advantage of our Limited Time Free Gift Promo at Modern Metal Detectors! Get free metal-detecting gifts with your purchase to enhance your detecting experience. Please note that gifts are not included with Military Discount orders, as per Minelab’s policy. Don’t miss out on this exciting offer!


    Minelab Metal Detector Minelab Equinox 700 Metal Detector

    Package Includes:

    • Minelab Equinox 800 Metal Detector
    • EQX 11" Double-D Smart Coil and Cover
    • ML 80 Wireless Bluetooth / apt-X Low Latency Headphones with Hard Shell Case
    • ML 80 Instruction Sheet
    • WM 08 Wireless Audio Module
    • Multi-Language Screen Protectors
    • Adjustable Armrest
    • USB Charging Cable with Magnetic Connector
    • Auxiliary Cable
    • Latest Software: We only ship the most up-to-date models from Minelab 
    • Free Gifts from Modern Metal Detectors (see above)
    • Fast & Free Shipping 1-5 days 
    • No Sales Tax 
    • Warranty: 3-Years Manufacturers
    • Limited Time Minelab Promo SAVE $150.02 and get a Free 6" Coil worth $209! : The Equinox 800 Metal Detector is normally $949. Until Dec 16th, 2024 it is $798.98 and you get a FREE 6" Coil. 



    4 Detect Modes

    The Equinox 800 has been created for the serious coin & treasure enthusiast for just that! This all-terrain multi-purpose detector is also suitable for new detectorists, as it has 4 multi pre-set modes for various locations. 



    Minelab’s Equinox Series features Multi-IQ simultaneous multi-frequency technology. This state-of-the-art technology fuses fast recovery speed with low-latency wireless audio in a lightweight waterproof device.

    The Minelab Equinox 800 metal detector will allow you to take on any terrain for any purpose. It is also very adaptable for all target types and ground conditions. Simply select your detecting location and the device will automatically adjust for you to detect right from the box. 

    Minelab Equinox 800 LED Screen

    Equally adaptable for all target types and ground conditions. Just select your detecting location and go! Make sure you stand out and obsolete all other single-frequency VLF detectors with the Equinox 800!

     

    Representing our most outstanding coin & treasure introduction since the release of the CTX 3030 in 2012, Minelab is pleased to launch the new EQUINOX Series Metal Detectors.

    Minelab Equinox 800

     

    Features

    • 4 Detect Modes: (Park, Field, Beach, Gold)
    • 6 Frequency Options: (Multi, 5kHz, 10kHz, 15kHz, 20kHz, 40kHz)
    • Total Weight : 2.96 lbs (1.34 kgs)
    • Bluetooth Headphones and WM 08 Wireless Module Supplied
    • 3-Year Warranty for Control Unit and Search Coil
    • 1-Year Warranty for Lithium-Ion Battery

     

    Specifications

    •  Product Dimensions 26.5x12.5x5.0
    • Total Weight : 2.96 lbs (1.34 kgs)
    • Best for Beach, Beginner, Coin, Gold, Relic
    • Warranty Yes 3 Years
    • Interchangeable Search Coil Yes
    • Technology Multi-IQ
    • Arm Rest Adjustable
    • Arm Rest Strap Yes
    • Adjustable Shaft Yes
    • Assembled Length Max: 56.7 inches
    • Assembled Length Min: 56.7 inches
    • Apps None
    • GPS No
    • Audio Tones Yes
    • Depth Indication Yes
    • Control Box Mount Standard
    • Frequencies 5kHz, 10kHz, 15kHz, 20kHz, 40kHz, Multi
    • Number of Frequencies 6
    • Programmable Target Id Yes
    • Target Id Segments 50
    • Target Id Yes
    • Threshold Adjustable
    • Discrimination Adjustable
    • Pinpoint Mode Yes
    • Ground Balance Automatic, Manual
    • Vibration Mode No
    • Search Modes 4
    • Search Mode Types Beach, Field, Gold, Park
    • Search Flashlight No
    • Display Type LCD
    • Backlit Display Yes
    • Volume Control Yes
    • Headphone Jack 3.5mm (1/8")
    • Bluetooth Compatible Yes
    • Interchangeable Headphones Yes
    • Battery Type Lithium-Ion
    • Battery Quantity 1
    • Battery Life: 12 hours
    • Rechargeable System: Yes
    • Exclusive Features Innovative Multi-Frequency Technology, Bluetooth Headphones with WM 08 Wireless Module Included

     

     

    Multi - IQ Technology

    Equinox 800 Multi IQ

    Simultaneous Multi-Frequency

    Intelligently Designed, Simultaneous Multi-Frequency for maximum performance, plus a wide range of single frequencies.

    Low frequencies give more depth on large targets, and high frequencies are usually more sensitive to small targets.

    With EQUINOX you can operate across the full spectrum of frequencies simultaneously for maximum results.

     

    Equinox 800 Multi IQ Technology

     

    * 20 kHz and 40 kHz are NOT available as single operating frequencies in EQUINOX 600. The Multi-IQ frequency range shown applies to both EQUINOX 600 and 800. This diagram is representative only. Actual sensitivity levels will depend upon target types and sizes, ground conditions, and detector settings. 

     

     “EQUINOX, with Multi-IQ, will obsolete all the traditional VLF detectors that enthusiasts have been using for decades.” –Minelab Electronics Pty Ltd.

     

    Fully Waterproof

    The Minelab Equinox 800 is fully submersible, ideal for detecting at the beach and in rivers, streams and lakes. (3m / 10-feet)

     

    Lightweight & Easy to Move

    Rugged and lightweight at

     

    2.96 lbs (1.34 kgs), its construction allows you to enjoy long detecting sessions in any environment. 

     

    High-Speed Wireless Audio

    Experience ultra-fast wireless audio with the WM 08, or use fast aptX™ Low Latency / Bluetooth headphones.

     

    Eight Custom Search Profiles

    Each Detect Mode features 2 custom Search Profiles so you can save your favorite settings in each mode.

     

    Fast & Accurate Target ID

    Fast recovery speed with accurate Target ID ensures you won’t miss any valuable targets amongst the trash.

     

    Advanced Settings

    Gain even more control of your detector audio with Advanced Settings; you decide how much target information you hear.

     

    Gold Detecting Mode

    Gold Mode operates the high single frequencies of either 20 kHz or 40 kHz to detect gold nuggets in mineralized soils.

      

    User Interface

    The clear LCD features large Target ID numbers so you can see your target ID at a glance. All of the information you need when detecting is right there in front of you.

    Detect Modes and operating frequency can be instantly changed at the push of a button for a dynamic and uninterrupted detecting experience.

    The Equinox 800 user interface, gives you many options to: 

    • Change the Detect Mode, Frequency, and Sensitivity at any time.
    • Create your own notch discrimination patterns to ignore unwanted targets.
    • Activate All-Metal mode to temporarily disable the current discrimination pattern.
    • Activate Pinpoint mode to zero in on a promising target so that you know exactly where to dig.
    • Adjust an array of essential and advanced detecting functions including Noise Cancel, Ground Balance, Volume Adjust, Threshold Level, Target Tone, Accept / Reject, and Recovery Speed.
    • Customize Advanced Settings to change the way detections are heard, by selecting the number, pitch, and volume of your detection signals.
    • View the status of your battery and wireless audio device connections.

    Plus much more!

     

     

    Minelab Offers a Military Discount of 15% OFF any Metal Detectors!

    • The discount is available to any past or present military personnel.
    • Military Paperwork must be in the same name as the individual placing the order.
    • Only 1 Metal Detector will be discounted per individual, per calendar year. 
    • To qualify we will need to see original proof of your Military paperwork for a discount. Acceptable documents include DD214, Driver’s License (if it is noted “Veteran” on License), Certificate highlighting a branch of service, VA Card, or another document you feel qualifies. 
    • The discount is only on the factory-shipped machine with factory-included accessories. The free accessories from Modern Metal Detectors are not included. 
    • To receive the 15% OFF discount you must use Code: ML15 on the checkout page. 

    Please Note: No items will be shipped until we have the proper paperwork outlined. 

    After purchasing with the discount code, please email us your original proof of your military paperwork to support@modernmetaldetectors.com

       

        Download: Instruction Manual English


      BUY NOW!

      Order a Minelab Equinox 800 Metal Detector Metal Detector from ModernMetalDetectors.com. Free shipping on all of our Minelab metal detectors. Buy today and get a discount, free shipping, no sales tax and free gifts!

       

       

       

      Shipping

      Shipping

      Our goal is to keep the ordering process as simple as possible.

      We offer free shipping on orders over $250.

      Shipping times vary from 1-5 business days on average.

      Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

      Order Confirmation:

      • You will receive an order confirmation email as soon as you place your order.  This means that we have authorized your credit card for the purchase and are preparing your order for shipment.  
      • As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.  
      • If your item is on backorder or unavailable, we will reach out to you via email.
      • If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

      Order Shipment:

        • If your order is stock and your credit card is approved by our fraud guarantee department, the metal detector ordered will ship within 1-2 business days from the date of your order.  
        • We will send you the tracking information within 24 hours to the email address you provided when checking out.  
        • We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).  
        • Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
        • Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost. 
        • We do not offer Cash On Delivery.  
        • A phone number is required by the freight company so a delivery appointment can be made.  
        • Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.   
        • A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.

    • Note to international customers: We can ship worldwide where allowed by the Manufacturer. You are responsible for any and all duties or taxes that may apply. (see details below)
      • Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the metal detectors ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our metal detectors to your country.

      • As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
      • To avoid a delay in receiving your order from customs, consider the following:
      • Provide us with a phone number where you can be reached by customs when your metal detector arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
      • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
      • We do not refund original shipping charges for goods that are refused for delivery at customs.
      • We will deduct all additional fees resulting from refused international shipments from your refund.
      • If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
      • If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
      • We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
      • If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@modernmetaldetectors.com

      Damages:

      • Please inspect the packaging of your items when they arrive.
      • If there are any metal detectors damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.  
      • If your item(s) do arrive damaged, please send photos to support@modernmetaldetectors.com and we will process an insurance claim on your behalf.

      Cancellations & Refunds:

      • All orders canceled after we have charged you are subject to an administration fee equal to $45, this is to cover the cost we have to pay to our payment processor. If you order an OKM product and cancel after 24 hours there is a 15% admin fee if it has not shipped and a 25% restocking fee if it has shipped. This is a fee that covers administrative and shipment fees. 
      • If your item is on backorder and you accept the backorder, we will hold your payment until the metal detector ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. 
      • If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

      Backorders:

      • From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a metal detector sooner.
      • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
      • If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether. 
      • Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 

      This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. 

      Important Freight LTL Shipment

      1. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
      2. You need to be at the delivery address during the delivery window to receive and sign for the item. 
      3. The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame. 
      4. Please make sure the phone number you entered at checkout is a good number to contact you at.
      5. Don't screen your calls until your item has been delivered. 
      6. The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door. 
      7. Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.

      How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):

      • Carton damage requires visual inspection of contents of the unit. 
      • Modern Metal Detectors recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Modern Metal Detectors immediately. 
      • IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage. 
      • Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier

      Carton packaging has excessive damage with the exposed product:

      • Refuse shipment
      • Sign carrier paperwork: “Carton damaged and refused”
      • Notify Modern Metal Detectors immediately.

       

      If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@modernmetaldetectors.com

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