Our goal is to keep the ordering process as simple as possible. We offer free shipping on all orders over $99. Shipping times vary from 1-3 business days and delivery time varies between 3-7 business days.

Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

Order Confirmation:

• You will receive an order confirmation email as soon as you place your order.  This means that we have authorized your credit card for the purchase and are preparing your order for shipment.  
• As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.  
• If your item is on backorder or unavailable, we will reach out to you via email.
• If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

Order Shipment:

• If your order is stock and your credit card is approved by our fraud guarantee department, the metal detector ordered will ship within 1-2 business days from the date of your order.  
• We will send you the tracking information within 24 hours to the email address you provided when checking out.  
• We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).  
• Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
• Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost. 
• We do not offer Cash On Delivery.  
• A phone number is required by the freight company so a delivery appointment can be made.  
• Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.   
• A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.

• Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the metal detectors ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our metal detectors to your country.
• As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
• To avoid a delay in receiving your order from customs, consider the following:
• Provide us with a phone number where you can be reached by customs when your metal detector arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
• Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
• We do not refund original shipping charges for goods that are refused for delivery at customs.
• We will deduct all additional fees resulting from refused international shipments from your refund.
• If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
• If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.

• We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products.
• If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@modernmetaldetectors.com

Damages:

• Please inspect the packaging of your items when they arrive.
• If there are any metal detectors damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.  
• If your item(s) do arrive damaged, please send photos to support@modernmetaldetectors.com and we will process an insurance claim on your behalf.

Cancellations & Refunds:

• All orders canceled after 24 hours are subject to an administration fee equal to $40. If you order an OKM product and cancel after 24 hours there is a 15% admin fee if it has not shipped and a 25% restocking fee if it has shipped. This is a fee that covers administrative and shipment fees. 
• If your item is on backorder and you accept the backorder, we will hold your payment until the metal detector ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. 
• If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

Backorders:

• From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a metal detector sooner.
• The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
• If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether. 
• Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days. 

This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. 

Important Freight LTL Shipment

1. When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
2. You need to be at the delivery address during the delivery window to receive and sign for the item. 
3. The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame. 
4. Please make sure the phone number you entered at checkout is a good number to contact you at.
5. Don't screen your calls until your item has been delivered. 
6. The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door. 
7. Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.

How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):

• Carton damage requires visual inspection of contents of the unit. 
• Modern Metal Detectors recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify Modern Metal Detectors immediately. 
• IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage. 
• Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier

Carton packaging has excessive damage with the exposed product:

• Refuse shipment
• Sign carrier paperwork: “Carton damaged and refused”
• Notify Modern Metal Detectors immediately.

If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@modernmetaldetectors.com

ModernMetalDetectors.com is committed to providing the best customer service in the metal detector industry. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times. 

ModernMetalDetectors.com 30-Day Satisfaction Guarantee Return Policy

Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.

• You must notify us of your intent to return within 30 days of delivery date.
• There is a 15% restocking fee.
• Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
• We will refund the product price minus any applicable fees and charges.
• Original shipping charges are non-refundable.
• You are responsible for any return shipping charges.
• Refunds will be applied to the same payment method used when original purchase was made.

The Following Cannot Be Returned

• Products which are eligible for parts under manufacturer warranty
• Products that have had their original manufacturer packaging opened
• Products that have been out of their original manufacturers' packaging

It is the customer's responsibility to return the merchandise in new resalable condition. Refunds are only issued after returned items have been received and inspected.

If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.

All return request must be submitted in writing and sent to support@modernmetaldetectors.com

*Exclusions

ModernMetalDetectors.com works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected, it is located under "Returns" tab on the product page and below:

Bounty Hunter - Click Here to View Return Policy

Fisher - Click Here to View Return Policy

Garrett - Click Here to View Return Policy

Minelab - Click Here to View Return Policy

Nokta Makro - Click Here to View Return Policy

Teknetics - Click Here to View Return Policy

White's Electronics - Click Here to View Return Policy

XP Metal Detectors - Click Here to View Return Policy

RETURN PROCEDURE

• All return request must be submitted in writing and sent to returns@modernmetaldetectors.com
• If your return is approved you will receive an email from us with return instructions.
• Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
• We recommend taking a picture of the package and/or the item before shipping.
• Ship the package.  We will either provide you a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
• Please provide us the tracking number.
• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
• If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.

QUESTIONS? EMAIL US: SUPPORT@MODERMETALDETECTORS.COM

CANCELLATIONS

You can cancel your order free of charge up to 24 hours after the order was placed and if the order has not been physically shipped.

All unshipped orders (excluding OKM) canceled after 24 hours are subject to a $40 administration fee. OKM orders that are cancelled after 24 hours that have not been shipped yet are subject to a 15% restocking fee. If an OKM order has shipped a 25% restocking fee is applied. 

A standard return procedure applies to shipped orders.

Refunds will only be issued to the original credit card that you use when placing your order.

EMAIL SUPPORT@MODERNMETALDETECTORS.COM

DAMAGED MERCHANDISE

In the event of damage to your product in shipping, please contact support@modernmetaldetectors.com to arrange for replacement and pick-up of the damaged metal detector. Please refer to our Shipping Policy for more details.

EMAIL: SUPPORT@MODERNMETALDETECTORS.COM

DEFECTIVE MERCHANDISE

Most of our products come with at least 1-year manufacturer's warranty. The warranty information can be found under "Warranty" tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.

EMAIL SUPPORT@MODERNMETALDETECTORS.COM

PLEASE READ!

It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.

In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.

If we received the item damaged you may file a claim with your shipping company.

If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.

Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.

Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.

 We work very hard to ensure that we offer the absolute best prices online. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same product online is supposed to be selling it at the same price. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card. 

We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well.

To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

• You must purchase the item from our website before requesting your Price Match Guarantee
• Promotions such as rebates and "buy one, get one free" offers are not eligible
• The item must be in stock on the competitor's website
• The competitor must be an online store, they may not have a retail location
• The website can not be a discounter or auction website (ie; eBay, overstock, Walmart, Amazon, etc..)
• The competitor must be an authorized retailer of the product in question
• The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax 

If you want to check if we can price match a product before you place your order, please contact us.

We Are Metal Detecting Experts.

We are metal detector specialists. We are passionate about the products we sell, whether it be metal detectors, pin pointers, coils, digging tools, carry bags and accessories. We are also very passionate about our customers. Our goal is to be the most customer-centric brand in the metal detecting market. Our customers include beginner to seasoned treasure hunters, hobbyists, professionals, and even families who are seeking to unearth long-hidden hoards of real treasure that hasn't seen the light of day in hundreds of years!

What sets us apart from the rest? Large generic retailers lack the specialized knowledge to answer specific questions on assembly warranty and product benefits and features. We know our metal detectors inside and out so we can give you the details and knowledgeable answers to any of the questions that you might have.

OUR COMMITMENT TO YOU

• World-class customer service.
• FREE shipping to the lower 48 USA on every order and no sales tax outside Wyoming.
• Every metal detector comes 95% assembled with very little assembly required.
• We guarantee that our prices are the lowest online.
• We have been in business since 2010 and have thousands of satisfied customers, see what they had to say here!  

Our Mission: "Equip You with the Best"

At ModernMetalDetectors.com, our mission is to equip you with the best. Metal detectors have allowed treasure hunters of all ages to find and feel real relics between their hands that hold so much history. 

We believe metal detecting is not only revolutionizing the way people find gold, silver or jewellery but also how people find a new passion for staying active whilst exploring the outdoors. With the increasing popularity of metal detectors, everybody's specific needs can be met. 

We provide the following value-added benefits with every order:

• 100% Secure Shopping
• We Value Your Privacy
• Trusted Brand Names
• Authorized Online Dealer
• Hassle-Free Returns
• Free Shipping Every day
• Low Price Guarantee
• Satisfaction Guarantee
• Courteous Sales Experts

WORRIED ABOUT PRICE?

• We are an authorized dealer for our suppliers and we ship directly from their warehouse.
• With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you.
• We offer fast free shipping zero taxes anywhere except for Wyoming, hassle-free returns, personalized customer service, and a PCI compliant 128-bit secure checkout.

We understand buying a metal detector is a significant investment so we want to make the buying process as easy as possible for you.

Go ahead and place your order today and if you have any questions give us a call or email us at support@modernmetaldetectors.com.

MEET THE FOUNDER 

The owner, Daniel Wall, started ModernMetalDetectors.com to help those who want to find and feel real relics between their hands that hold so much history. 

In 2010, Daniel was introduced to metal detectors when his grandpa asked him if he would like to join him on one of his detecting trips in North Wales, United Kingdom, which is the country where he grew up. On this particular trip a bronze Roman Empire coin was discovered a few inches deep in the earth next to a woodland brook. It was from this moment where the love of the treasuring hunting began!

Read the whole story of how Daniels grandpa had a huge impact on Daniels life.

Up until this point, Daniel had no idea of the joy that metal detecting could bring into his life and even where to find his own metal detector. He did some searching online but couldn't find an online store that was easy to shop or had a wide-selection and educational articles to help him learn about metal detecting and how to detect effectively. He decided to start a brand new website called ModernMetalDetectors.com, the one you're on right now, to help those who want to shop, browse, and learn all in one place. 

Today, we stay true to our roots and are online-only. We plan to stay that way in order to offer our customers the lowest possible factory-direct prices, fastest shipping times, and world-class customer service by phone, email, and live chat. Operating online-only means we can offer all this without sacrificing any of the things that made us excited to start this business in the first place like being able to travel and help people all over the world.  

CONTACT US

You can call our customer support team from 8am-4pm MST Monday-Friday at 1 (800) 871-0285.

You can chat live with our customer support team 24 hours a day, 7 days a week, just look for the button in the lower-right corner that says "Chat with our support."

You can email our customer support team: support@modernmetaldetectors.com and we will reply within 1-2 hours during regular business hours.  

You can write to us: 

312 W. 2nd St #1388

Casper, WY 82601

We hope you enjoy shopping our metal detectors as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us. 

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What Is The Financing ModernMetalDetectors.com Offers?

If you're considering getting a metal detector, but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. We offer one of the best financing programs in the industry. 

We have partnered with the best financing companies to give you the best chance of qualifying for credit. You will be required to apply for financing. You will fill out a credit line application. You are subject to credit approval. 

ModernMetalDetectors.com has no control over the financing decision. This is solely the lender's decision based on your creditworthiness. 

You'll usually get a decision within seconds and be able to purchase that brand new metal detector of your dreams right from our website shipped directly to your door as fast as 3-10 business days.  You have three options for financing: Klarna, Shop Pay and Payal.

Option 1: Klarna

What types of financing options does Klarna offer?

We also offer Klarna Financing, which allows you to pay back your order total over a couple of months.

Available are 6, 12, 18, 24, and 36-month terms, which will depend upon your order total.

This option is not interest free and interest rates are determined at the time of checkout after review of your information and a soft pull of your credit history.

Interest rates can vary from 0-24.99%. Typically Klarna Financing is available for orders within the ranges of $149-$10,000.

To learn more about Klarna Financing you can visit here: https://www.klarna.com/us/customer-service/what-is-financing-and-how-does-it-work/

How to use Klarna for your order?

1. On product page select Add to Cart.
2. On cart page select Secure Checkout.
3. Fill out form with your personal information.

4. Select Continue to shipping method.
5. Select your preferred Shipping method.
6. Select Continue to payment method.
7. Select Buy now, pay later with Klarna.
8. Select Complete Order.

9. Select preferred monthly payment options that are available. (Please note that monthly payment options are dependent on your cart balance and what Klarna decides to offer, we cannot change the financing options)

10. Click Place Order.

11. Fill out form.

12. Click Continue. 

13. Know instantly if you are approved for financing with Klarna.
14. Receive a confirmation email outlining your purchase, due date(s), and other useful information once your product ships out.
15.   Contact Klarna customer service at any time with questions about your purchase, or contact support@modernmetaldetectors.com or 1 (800) 871-0285 if you have any questions. We are happy to help! :)

Option 2: Shop Pay 

What installment options does Shop Pay offer?

When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments—with 0% interest, no hidden or late fees, and no impact on your credit score.* In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase. 

You have the option to pay for orders between $50 and $17,500 USD, including discounts, shipping and taxes, in 4 installments. To use Shop Pay Installments, your shipping address needs to be in the United States. 

Option 3: Paypal

What types of financing options does Paypal offer?

The world-renowned recognized and respected leader in financing, PayPal, has offered customers of Modern Metal Detectors an exclusive deal to get financing for any metal detector over $99. NO INTEREST IF PAID IN THE FULL WITHIN 6 MONTHS! 

PayPal Credit is a reusable credit line available on purchases at thousands of stores that accept PayPal. It's also available for purchases on eBay and exclusively at thousands of other online stores. Plus, it comes with the same security and flexibility you trust from PayPal.

If applying for Paypal Credit you will need to have a Paypal account or create one. If you don't know how to create one check out this wikihow article: How To Set Up A Paypal Account

PayPal Credit is subject to credit approval as determined by the lender, Comenity Capital Bank, and is available to US customers who are of legal age in their state of residence. Promotional offers may not be available for purchases made on a mobile device.

The financing lasts for 6 months and is only valid on approved credit. 

How Do I Apply for Paypal Financing?

(Please read the entirety of the instructions before you email or call. The next step may answer the question you have about the steps before it.)

1. Choose the product you want to purchase.

2. Click the ADD TO CART button on the product page:

3. Click the CHECKOUT button:

4. Fill in your information:

5. Click the CONTINUE TO SHIPPING METHOD button:

6. Choose your shipping method.

7. Click the CONTINUE TO PAYMENT METHOD button:

8. Choose PAYPAL option:

9. Click the COMPLETE ORDER button:

10. A pop will be displayed on the screen that will redirect you to PayPal, if you have a pop-up blocker make sure to disable it. You will need to sign into Paypal if you haven't. If you don't have a PayPal account you will need to create one. 

If you don't know how to create one check out this wikihow article. How To Set Up A Paypal Account.

11. Click APPLY NOW button: (hover your mouse over Apply Now)

12. You will be prompted to fill in your information:

• Billing & shipping address
• Your date of birth
• Last 4 digits of your social security
• Phone number

13. Click NEXT

14. Read PayPal's Credit Terms & Conditions:

15. Click AGREE AND APPLY:

16. You will receive an instant approval:

OR

17. You will receive an instant denial. Modern Metal Detectors has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.